Byron Bigelow
Sydney,NSW
Summary
Dedicated and results-oriented retail professional with over 9 years of experience in diverse markets, both local and global. Seeking dynamic roles in buying, marketing, and operations to leverage my proven track record in management. Proficient in team leadership, customer service, and operational optimization, I excel in exceeding targets while maintaining a customer-centric approach. My strong work ethic, coupled with a passion for continuous improvement, positions me as a valuable asset poised to drive brand success.
Overview
8
8
years of professional experience
Work History
Store Manager
HYPE D.C.
Sydney
06.2022 - Current
- Facilitated and supervised daily operations, ensuring team alignment with job requirements
- Managed teams of 10 or more, overseeing recruitment and training
- Strategized and delegated tasks to achieve store targets and goals
- Handled customer inquiries and resolved complaints, emphasizing customer satisfaction
- Spearheaded stock and inventory management, including loss prevention initiatives
- Provided training on selling skills and product knowledge.
Multi Site Manager
Aquila
Sydney
11.2018 - 05.2022
- Managed daily operations across two stores in NSW, focusing on team performance and targets
- Addressed customer inquiries and resolved issues promptly to maintain customer satisfaction
- Conducted stock management activities, including stocktakes and loss prevention measures
- Provided training and guidance to team members on selling techniques and product knowledge
- Managed teams of 10 or more, overseeing recruitment and training.
Assistant Floor Manager
Liberty Department Store
London
09.2016 - 09.2018
- Recruited, trained, and organized team meetings
- Directed team members on methods, operations, and procedures
- Maintained high standards for work areas and sales floors
- Handled refunds, overrides, and cash counting
- Performed recovery duties throughout the day and at closing
- Met sales targets for both team and individual performance.
Education
Personal Training Cert III & IV -
TAFE NSW
06-2015
Skills
- Customer Service
- Organizational Skills
- Ability to Work in a Team
- Good Communication
- Critical Thinking Skills
References
References available upon request.
Timeline
Store Manager
HYPE D.C.
06.2022 - Current
Multi Site Manager
Aquila
11.2018 - 05.2022
Assistant Floor Manager
Liberty Department Store
09.2016 - 09.2018
Personal Training Cert III & IV -
TAFE NSW