Byron Delamont
Summary
Experienced Team Leader adept at developing strategies, and setting goals, with a focus on obtaining team feedback and fostering excellent interpersonal and communication skills. Possesses a big-picture perspective, excelling in articulating goals and vision for success. Dedicated to enhancing employee satisfaction and business outcomes through diplomatic leadership, commitment to training, and a hardworking, collaborative approach to tackling operational demands.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Team Leader, Maintenance Lead and QLD Head Coach
BOUNCEinc Gold Coast
12.2017 - Current
- Oversaw venue operations including opening/closing, cash handling, ensuring cleanliness, adjusting rosters, and addressing unique situations as they arise.
- Led staff training initiatives, facilitating cross-training and streamlined onboarding processes for new hires.
- Controlled expenses to maintain budget adherence and boost profitability.
- Enhanced customer satisfaction through proactive communication and resolution of disputes, while maintaining professionalism in handling dissatisfied customers.
- Fostered positive relationships among employees to promote morale and retention, while ensuring a professional and safe work environment.
- Ensured adherence to industry regulations and legal requirements, while performing regular venue maintenance tasks such as equipment inspection, repairs, and facility upkeep.
Skills
- Teamwork and Collaboration
- Key Performance Indicators
- Complex Problem-Solving
- Safety processes and procedures
- Time Management
- Excellent Communication
Certification
- First Aid Certificate (HLTAID009) - (exp: 02/02/2025)
- Working With Children Check (Blue Card) - (exp: 06/04/2026)
Hobbies and other experience
Aquarium
- Personal fish keeping and breeding specialising in exotic and monster fish. Experience ranging from nano fish and plants to stingrays and large predatory fish.
- Proficient understanding of the aquarium ecosystem, encompassing water parameters, fish behaviour and compatibility, as well as parasites and diseases.
- Hands-on experience in fish transportation and bagging, tank drilling and plumbing, and regular tank maintenance.
- Well-established relationships with knowledgeable and passionate individuals within the fish keeping and breeding community.
Tumbling and Trampoline Coaching
- Thirteen years of experience in training trampolining, tumbling, and tricking.
- Nine years of experience coaching trampoline and tumbling. Equipping me to simplify tasks and techniques for easy understanding.
- One-year background in coach training across Queensland, involving instructing individuals to become gymnastics coaches.
Other
- Fishing
- Snorkelling and diving
- Essential understanding of reptiles and turtles
Timeline
Team Leader, Maintenance Lead and QLD Head Coach
BOUNCEinc Gold Coast
12.2017 - Current
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