Byron Kirby
Pimpama,QLD
Summary
Dynamic and customer-focused professional with experience at Upper Coomera Landscape Supplies, excelling in yard maintenance and fostering positive customer relationships. Demonstrated ability to enhance team productivity and reduce equipment downtime through effective collaboration and maintenance skills. Skilled in material handling and committed to promoting safe, efficient work environments.
Overview
2
2
years of professional experience
Work History
Yard Hand
Upper Coomera Landscape Supplies
04.2024 - Current
- Conducted general clean up of entire yard and facilities to maintain safe working environment.
- Provided excellent customer service by assisting clients in locating materials, loading vehicles, and answering inquiries.
- Reduced equipment downtime by performing regular maintenance and repairs.
- Organized product and raw material to keep display area clean.
- Ensured timely completion of projects with effective collaboration and communication among team members.
- Maintained clean and organized work environment, promoting a safe and efficient workspace for all employees.
- Supported yard operations with the proper use of tools, machinery, and equipment following safety protocols.
- Developed strong working relationships with colleagues, fostering a positive team dynamic that led to increased productivity levels.
Customer Service Cashier
Choice The Discount Store
02.2023 - 04.2024
- Resolved customer complaints and maintained clean and tidy checkout area.
- Utilized POS system to handle customer cash and credit card transactions.
- Answered product questions using knowledge of sales and store promotions.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Developed and managed relationships with customers to increase customer loyalty.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
Education
High School Diploma -
Pimpama State Secondary College
Pimpama12-2023
Skills
- Yard maintenance
- Loading and unloading
- Order Picking
- Basic maintenance
- Pallet Jack Operation
- Stock Rotation
Timeline
Yard Hand
Upper Coomera Landscape Supplies
04.2024 - Current
Customer Service Cashier
Choice The Discount Store
02.2023 - 04.2024
High School Diploma -
Pimpama State Secondary College
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