Byron Marafioti
College Park,Australia
Summary
Detail-oriented Automotive Technician with extensive experience in selling protective treatments to high net worth clients. Proven track record of building strong relationships and delivering exceptional customer service, resulting in increased sales and client loyalty. With a deep understanding of the automotive industry and a passion for sales, I am eager to transition my sales expertise into the solar energy sector. I am committed to promoting sustainable solutions that empower customers to make eco-friendly choices. My goal is to leverage my skills in communication, relationship management, and problem-solving to contribute to a greener future through solar sales, helping clients harness the benefits of renewable energy for their homes and businesses.
Overview
4
4
years of professional experience
Work History
Automotive Technician & Customer Sales & Liason
Prestige Classic Automotive
04.2022 - 12.2024
- Upsold over 100 different high net worth individuals on protective treatments/services
- Apply protective treatments to vehicles, enhancing durability and appearance
- Achieved consistent customer satisfaction through meticulous attention to detail
- Utilize specialized techniques for optimal results, ensuring high-quality finishes
- Identify and resolve treatment issues, improving service efficiency
- Contributed to increased repeat business by maintaining high standards of care and communication
- Worked closely with team members to develop best practices, fostering a culture of continuous improvement and collaboration
- Engage with clients to customize services, fostering strong relationships and enhancing client satisfaction
Tiler
Creative Wall Floor Tiling
01.2021 - 03.2022
- Collaborated effectively to ensure timely project completion
- Swiftly resolved issues, minimising delays and costs
- Implemented efficient techniques, reducing installation time
- Maintained safety standards, preventing workplace incidents
- Demonstrated a strong work ethic and punctuality, consistently meeting project deadlines and exceeding expectations in tiling
Education
Cert IV Mortgage Broking & Finance -
Entry Education
12.2024
Skills
- Sales Negotiation
- Upselling
- Strong work ethic
- Problem-solving
- Attention to detail
- Customer service
- Team collaboration
- Customer relations
- Flexible schedule
- Work Planning and Prioritization
- Quality assurance
- Customer relationship management (CRM)
- Verbal and written communication
Hobbies and Interests
- Cars
- Boxing
- Gym
- Socialising and meeting new people
- Motorbikes
References
- Remo Siciliano, Prestige Classic Automotive, Admin@raceautogroup.com.au, 0433298169
- Trent, Creative Wall Floor Tiling, Creative.wallfloortiling@bigpond.com, 0409600372
Timeline
Automotive Technician & Customer Sales & Liason
Prestige Classic Automotive
04.2022 - 12.2024
Tiler
Creative Wall Floor Tiling
01.2021 - 03.2022
Cert IV Mortgage Broking & Finance -
Entry Education
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