Summary
Overview
Work History
Education
Skills
Certification
Motocycle Riding
Work Availability
Timeline
AdministrativeAssistant
Byron Spiers

Byron Spiers

The Gap,Queensland

Summary

Proven team leader and exceptional communicator, adept at enhancing customer experiences and retention, notably at Happy Days Food Co. Skilled in inventory management and cash handling, I excel in fast-paced environments, driving performance improvement. Achieved significant repeat business through outstanding service and team collaboration—outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with a diligent and well-organized mentality. Certified in safe food handling. Friendly Barista with great people skills and sales experience. Dedicated to creating personalised customer experiences while offering coffee production and preparation expertise. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Barisata

Happy Days Food .Co
2023.01 - Current
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Managed time effectively to balance front-of-house tasks and back-of-house responsibilities during busy periods.

Handyman Helper

Fish Creek Renovations
2023.06 - 2024.08
  • Assisted in completing repair projects by providing timely and efficient support to the lead handyman.
  • Provided versatile assistance across various tasks such as carpentry, plumbing, painting, and light fixture installation.
  • Supported customer relations by providing clear communication regarding project updates and estimated completion times.
  • Upheld a professional demeanor when interacting with clients leading to strong rapport building.

Bar Staff

Wine and Larder
2024.02 - 2024.04
  • Collaborated with team members to ensure smooth service during peak hours.
  • Contributed to a positive atmosphere through friendly interactions with customers and colleagues.
  • Demonstrated knowledge of various beverages, confidently providing recommendations based on customer preferences.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Education

Bachelor of Justice - Criminology And Policing

Queensland University of Technology
Brisbane, QLD
02.2027

High School Diploma -

The Gap State High School
The Gap, QLD
11.2023

Certificate II - Electro Technology Studies

North West Trade Training Centre, Qld, AU
Brisbane QLD
09.2022

Skills

  • Friendly and outgoing
  • Team Player
  • Cash Handling
  • Team Leadership
  • Exceptional customer service
  • Inventory Management
  • Performance Improvement
  • New Hire Training
  • Excellent math skills
  • Customer Retention
  • Task Prioritization
  • Reliable and Dependable

Certification

  • FSK20119 Certificate II Skills for Work and Vocational Pathways Training - 2022
  • Queensland Responsible Service of Alcohol License - Current
  • Queensland Responsible Service of Gambling - Current

Motocycle Riding

I've recently entered the world of motorcycles, and I'm hooked. Riding is an experience unlike anything I've tried before; I'm always itching to go for a ride whenever I have free time. Anybody who's owned a motorcycles knows the feeling. It's great being in absolute awareness, knowing that every ride could be your last; you're constantly on edge, being forced to perform to your best at all times. I recently upgraded to a Yamaha YZF-R3 2021, and so far, I'm loving it. 

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Bar Staff

Wine and Larder
2024.02 - 2024.04

Handyman Helper

Fish Creek Renovations
2023.06 - 2024.08

Barisata

Happy Days Food .Co
2023.01 - Current

Bachelor of Justice - Criminology And Policing

Queensland University of Technology

High School Diploma -

The Gap State High School

Certificate II - Electro Technology Studies

North West Trade Training Centre, Qld, AU
  • FSK20119 Certificate II Skills for Work and Vocational Pathways Training - 2022
  • Queensland Responsible Service of Alcohol License - Current
  • Queensland Responsible Service of Gambling - Current
Byron Spiers