Chayan Kapoor
Huntingdale,VIC
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
3
3
years of professional experience
Work History
Warehouse Worker
Newgen Apparel
2023.03 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
Warehouse Storeperson
Amazon
2023.11 - 2024.02
- Verified quantity and description of materials received by checking merchandise against packing list.
- Consistently lifted materials weighing as much as 20kgs.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
Retail Assistant
Shoppers Stop
2022.07 - 2023.01
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Managed inventory with accuracy, ensuring optimal product levels and minimizing stock discrepancies.
- Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
Retail Assistant
Big Bazaar
2022.01 - 2022.06
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Provided exceptional support during peak hours by managing long queues and multitasking effectively under pressure.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted customers with prompt and polite support in-person and via telephone.
Education
Bachelors of Information And Comm. Technology - Information Technology
Swinburne University of Tech
Melbourne, VIC2025-12
Secondary Education 12th Class -
Spring Meadows Public School
India2022-03
Secondary Education 10th Class -
Spring Meadows Public School
India2020-03
Skills
- Customer Assistance
- Multitasking Competence
- Patience and Empathy
- Time Management Capabilities
- Packaging and Labeling
- Cleaning and Organizing
- Clear Communication
Languages
Hindi
Native or Bilingual
English
Professional Working
Timeline
Warehouse Storeperson
Amazon
2023.11 - 2024.02
Warehouse Worker
Newgen Apparel
2023.03 - Current
Retail Assistant
Shoppers Stop
2022.07 - 2023.01
Retail Assistant
Big Bazaar
2022.01 - 2022.06
Bachelors of Information And Comm. Technology - Information Technology
Swinburne University of Tech
Secondary Education 12th Class -
Spring Meadows Public School
Secondary Education 10th Class -
Spring Meadows Public School