C U S A N T O D O N I
Hobart,TAS
Summary
Persuasive, self-motivated leadership professional with expertise in expanding network connections. Skilled at introducing products, educating clients and implementing pricing strategies. Specializes in developing new territories and discerning customer needs to deliver solutions.
Overview
8
8
years of professional experience
Work History
Sales Consultant
OPTUS
Hobart, TAS
11.2022 - Current
- Resolved customer complaints and inquiries in a timely manner.
- Ensured customer satisfaction by providing follow-up support after purchases.
- Recommended process improvements that could enhance sales performance.
- Boosted client satisfaction ratings by offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges.
- Developed targeted lists and new business opportunities, accelerating sales process to achieve results.
- Demonstrated product features to align with customer needs.
- Generated sales across complete sales cycle process from prospecting through contract negotiations and closings.
Bar Attendant
Dark Mofo
Hobart, TAS
06.2019 - 07.2019
- Provided excellent customer service by anticipating guests' needs and responding promptly to requests.
- Engaged with customers to build relationships; creating a positive atmosphere for guests and co-workers alike.
- Responded promptly to customer complaints in a professional manner.
- Maintained spotless, well-stocked bar organized and ready for customer demands.
Warehouse Manager
Jimmy Brings
Alexandria, NSW
03.2018 - 04.2019
- Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
- Ensured that all orders were accurately fulfilled in a timely manner.
- Operated forklifts to fill or empty overhead spaces.
- Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
- Established and maintained good relations with customers, vendors and transport companies.
Property Rental Agent
Sydney Property Realty
Sydney, NSW
04.2016 - 04.2017
- Scheduled and conducted property viewings for potential tenants.
- Advertised rental properties via online platforms and in-person marketing tactics.
- Negotiated rental agreements with tenants, ensuring compliance with relevant regulations.
- Processed tenant applications, verifying references and conducting background checks.
- Resolved any disputes between landlords and tenants in a timely manner.
- Contracted with tenants by negotiating leases and collecting security deposits.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Education
Diploma of Leadership And Management -
ALTEC College
Hobart, TAS04.2020
Bachelor of Commerce - Accounting
Australia Catholic University
North Sydney, NSW07.2018
Skills
- Time Management
- Sales Expertise
- Customer Relationship Management
- Complex Problem-Solving
- Detail - Oriented
- Written and Oral Communication Skills
- Diligent and Hardworking
- Positive and Professional
- Intermediate Level of Microsoft Office
Accomplishments
- Business Specialist in OPTUS
Reference
Mahfuzur Rahman
Store Manager
OPTUS
hobart@yesoptus.com.au
+61450391681
Rendy Rachmat
Principal
Sydney Property Realty
rendy.rachmat@sydneypropertyrealty.com.au
+61433808456
Dewa Putra
Chain Warehouse manager
Jimmy bring
dewa@jimmybrings.com.au
+61421145728
Timeline
Sales Consultant
OPTUS
11.2022 - Current
Bar Attendant
Dark Mofo
06.2019 - 07.2019
Warehouse Manager
Jimmy Brings
03.2018 - 04.2019
Property Rental Agent
Sydney Property Realty
04.2016 - 04.2017
Diploma of Leadership And Management -
ALTEC College
Bachelor of Commerce - Accounting
Australia Catholic University