Carey Wear
Hope Island,QLD
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Von Bibra Motors
02.2022 - 10.2023
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Executed record filing system to improve document organization and management.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Volunteered to help with special projects of varying degrees of complexity.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Assisted coworkers and staff members with special tasks on daily basis.
- Assisted development and implementation of new administrative procedures.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Proved successful working within tight deadlines and a fast-paced environment.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Learned and adapted quickly to new technology and software applications.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Receptionist
Von Bibra Motors
10.2020 - 02.2022
- Facilitated clear communication between staff members by distributing memos and announcements in a timely manner.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Assisted with onboarding new clients and securing paperwork completion.
- Routed incoming mail and messages to relevant personnel without delay.
- Resolved customer problems and complaints.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Education
Diploma - Science Education
University of New England
Armidale, NSW2025
High School Diploma -
Pacific Pines State High School
Pacific Pines, QLD10.2018
Skills
- Database entry
- Recordkeeping
- Prioritization
- Tech-Savvy
- Employee Communications
- Workflow Optimization
- Office Administration
- Inventory Management
- Multi-Line Phone Systems
- Excel spreadsheets
- Reception oversight
- Document Control
- Strong Problem Solver
- Customer relations and communications
- Confidentiality and Data Protection
- Microsoft Office
- Filing
Accomplishments
I was able to learn 5 different jobs as my time as an Admin Assistant.
I coached an under 18s hockey side, 2 years in a row, both years taking them to the finals.
I captained a hockey side to a grand final win.
Timeline
Administrative Assistant
Von Bibra Motors
02.2022 - 10.2023
Receptionist
Von Bibra Motors
10.2020 - 02.2022
Diploma - Science Education
University of New England
High School Diploma -
Pacific Pines State High School
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