Rupa Bhattarai
Larrakeyah,NT
Summary
To build a long-term career with opportunities for career growth. To enhance my educational and professional skills in a stable and dynamic workplace. To solve problems in a creative and effective manner in a challenging position. To bring my strong sense of dedication, motivation, and responsibility to my job and to utilize my [skill] qualifications
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
Matheo Entrepreneur
02.2022 - 04.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Waitress
Faros Restaurant
10.2021 - 07.2022
- Serve diners in a way that exceeds their expectations.
- Ensure guests are treated respectfully and feel at home in the restaurant.
- Meet all deadlines set for products and services.
- Streamline service and enhance table turnover.
- Take orders, serve food and beverages, maintain cleanliness, and handle cash transactions.
Customer service
Bhatbhateni supermarkets
08.2016 - 04.2018
Waitress
Himalayan java coffee
03.2015 - 07.2017
Education
Bachelor of Arts - Art And Hospitality
Global University
Cyprus04-2023
Skills
- Good communication skills
- Efficient hardworker
- Consumer service
- Basic computer skills
- Leadership skills
- Teamwork
Languages
English
Nepali
Elementary
Hobbies and Interests
- To communicate with new people.
- To learn new things.
References
Name; Puja gautam, Gmail:gautampooja2055@gmail.com,Phone no:0426876608
Timeline
Customer Service Representative
Matheo Entrepreneur
02.2022 - 04.2024
Waitress
Faros Restaurant
10.2021 - 07.2022
Customer service
Bhatbhateni supermarkets
08.2016 - 04.2018
Waitress
Himalayan java coffee
03.2015 - 07.2017
Bachelor of Arts - Art And Hospitality
Global University
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