Summary
Overview
Work History
Education
Skills
Timeline
StoreManager
Mari

Mari

Rhodes,NSW

Summary

Accomplished Store Manager with a proven track record at VS Lovers Store, enhancing customer satisfaction and streamlining operations for increased revenue. Expert in customer service and problem-solving, adept at multitasking and organization. Successfully managed teams in high-pressure environments, demonstrating exceptional leadership and communication skills.

Overview

5
5
years of professional experience

Work History

Store Manager

VS Lovers Store
09.2022 - 08.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Organized special events such as seasonal sales promotions to drive foot traffic into store and increase sales opportunities.

Beauty Consultant, Perfumer

YSL
02.2021 - 08.2022
  • Processed product purchases and payments, coordinating packaging, inventory management and varying customer requests simultaneously.
  • Conducted consultations to understand client's desired scent.
  • Achieved personal sales goals consistently through effective time management and prioritization of tasks.
  • Worked closely with fellow consultants during peak hours to ensure all customers received prompt attention and assistance.
  • Improved overall store cleanliness by maintaining an organized workspace throughout daily operations.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.


Beauty Sales Associate

Skinfood
06.2019 - 02.2021
  • Increased beauty product sales by providing personalized consultations and recommendations to clients.
  • Built a loyal clientele base by offering tailored recommendations based on individual preferences and skin types.
  • Maintained a clean, organized work area which facilitated efficient client interactions and helped to maintain a professional store image.
  • Enhanced customer satisfaction through effective product demonstrations and makeup application techniques.

Education

Beauty Mentorship Course
Noble Cosmetics
02.2021 - 3 2021

Skills

    Customer Service

    Problem-Solving

    Customer Relations

    Multitasking and Organization

Timeline

Store Manager

VS Lovers Store
09.2022 - 08.2024

Beauty Consultant, Perfumer

YSL
02.2021 - 08.2022

Beauty Mentorship Course
02.2021 - 3 2021

Beauty Sales Associate

Skinfood
06.2019 - 02.2021

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