Brianna Morgan
Farley,NSW
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Disability Support Worker
Inclusive Getaways
07.2021 - Current
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Collaborated with interdisciplinary teams to develop comprehensive care plans, ensuring optimal client wellbeing.
- Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.
- Improved client independence by developing personalized support plans tailored to individual needs and goals.
- Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
- Facilitated community integration for clients by organizing outings, social events, and other opportunities for engagement.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
Disability Support Worker
Wests Leagues Club
10.2017 - 07.2021
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Assisted with event planning and coordination, contributing to successful functions and satisfied clients.
- Handled guest complaints professionally, resolving issues quickly to promote positive experiences.
- Trained new staff on best practices in customer service, resulting in improved overall performance metrics.
- Maintained detailed records of guest preferences to provide personalized experiences during their stay.
- Ensured safety guidelines were followed by all team members to create a secure environment for guests and staff alike.
- Implemented effective time management strategies during high-volume periods which resulted in reduced wait times and increased guest satisfaction.
- Reduced risks by maintaining clean and organised work environment.
Education
Diploma - Family And Community Services
Essential Skill
Mayfield NSWCertificate III - Individual Support
Transformational Institute
Broadmeadow, NSW06.2021
Skills
- Client Education
- Relationship Building
- Case Management
- Risk Assessments
- Family Communication
- Progress Documentation
- Incident Reports
- Palliative Care
- Flexible Schedule
- Documentation And Reporting
- Team Leadership
- Health and safety
Timeline
Disability Support Worker
Inclusive Getaways
07.2021 - Current
Disability Support Worker
Wests Leagues Club
10.2017 - 07.2021
Diploma - Family And Community Services
Essential Skill
Certificate III - Individual Support
Transformational Institute
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