Shoana Fletcher
Business Owner/ Master Barber
Gympie QLD,QLD
Summary
Creative Business Owner with exceptional background spent in Barbering/Management. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams.
Also as an Astute Business Owner I was successful in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalizing on new trends and technologies to boost business initiatives and reach sales objectives.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position in the drilling environment. Ready to help team achieve company goals.
Overview
24
24
years of professional experience
Work History
Business Owner/Master Barber
Barbers On Tedder
Gold Coast, QLD
05.2015 - Current
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Optimized team hiring, training and performance.
- Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
- Provided outstanding coaching to employees to boost productivity.
- Employed prompt decision-making and in-depth research to resolve issues.
Master Barber
Crakers Barbershop
Tamborine Mountain, QLD
01.2010 - 04.2022
- Consulted with clients to assess personal style preferences and unique needs.
- Managed business customer service, responding to requests and concerns promptly.
- Promoted business with effective sales and marketing strategies.
- Decreased waste by 75% through effective inventory management and effective product merchandising.
- Kept business compliant with applicable government standards.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Manager
Only Cuts
Armidale, NSW
06.2008 - 12.2010
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
- Recorded inventory sales into organization's weekly income report.
- Propelled continuous improvements and strategically capitalized on current market trends.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Developed and maintained relationships with customers and suppliers through account development.
- Accomplished multiple tasks within established timeframes.
Co Manager/Business Owner
Mystique Fitness
Gympie, QLD
02.2005 - 06.2007
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Approved regular payroll submissions for employees.
- Developed and maintained relationships with customers and suppliers through account development.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
Education
High School Diploma -
St Patricks Colledge
Gympie, QLDCertificate III - Barbering
Amarna Hair And Beauty Academy
Brisbane, QLDSkills
- New business launch
- Understanding of business functions
- Business operations understanding
- Business support software proficiency
- New business generation
- Business development strategy
- Business needs analysis
Referies
Gary Freeman Owner of Crackers Barbers 0402122482
Craig Fletcher Ops manager UG minerals 0438125785
Brad Roy current Employee 0428233883
Timeline
Business Owner/Master Barber
Barbers On Tedder
05.2015 - Current
Master Barber
Crakers Barbershop
01.2010 - 04.2022
Manager
Only Cuts
06.2008 - 12.2010
Co Manager/Business Owner
Mystique Fitness
02.2005 - 06.2007
High School Diploma -
St Patricks Colledge
Certificate III - Barbering
Amarna Hair And Beauty Academy