Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Angelina Hallal

Baulkham Hills,New South Wales

Summary

Enthusiastic HR Coordinator experienced with a strong focus on employee satisfaction and the dedication towards the efficient use of resources and facilitating communication.

Graduated from University with a Bachelor of Business majoring in Human Resource Management.

Overseeing well-organised and efficient HR operations by balancing organisational targets with the willingness to take on added responsibilities to meet team goals. Confident in working under pressure while driving innovation, removing obstructions, and adapting to challenges.

Seeking an opportunity to utilise personally developed competencies and achievements to progress with attention to detail 'project' focus, HR business support and customer service determination.

Overview

8
8
years of professional experience

Work History

HR Coordinator

Electrolux Home Products
05.2023 - 12.2023
  • Developing and implementing comprehensive onboarding modules using Litmos program.
  • Assisted beside payroll processing, ensuring accurate compensation for all employees based on hours worked, promotional attributes for employment life cycle and applicable deductions.
  • Maintained accurate employee records in HRS systems such as Preceda and TalentOne, enabling efficient data retrieval for reporting purposes.
  • Coordinated employee recognition programs, boosting morale and increasing overall satisfaction levels within the company.
  • Acted as a liaison between employees and management during periods of major organisational change, providing guidance and support throughout the transition process.
  • Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for employee contracts and on-boarding processes.
  • Served as a knowledgeable resource and first point of contact by maintaining the queue/inbox in the system ServiceNOW for all staff members regarding company policies, procedures, benefits and other HR-related matters.

Administration Officer

Sydney Waterproofing Specialist Pty Ltd
08.2020 - Current
  • Prepared written reports, certificates and excel spreadsheets of all incoming remittance and invoices
  • Input new information manually, scanned in invoice documents and processed large data transfers to update excel databases
  • Technical skills - Microsoft office, excel, outlook, word
  • Soft Skills- Communication, attention to detail, initiative, and teamwork.

Customer Service Manager

Aces Ocean Foods
10.2019 - Current
  • Uses excellent upselling and communication skills to boost sales of target items
  • Maintained high customer satisfaction levels by going the extra mile to personalise service for regular customers
  • Received cash and card payments in line with store's cash handling policy whilst closing the register till daily
  • Trained new employees on handling transactions, providing quality customer service, and adhering to store procedures
  • Checked and documented inventory levels and packaging orders, reporting back to management
  • Maintained knowledge of store products and services to offer quality recommendations to customers.

Receptionist Administrator

SC Johnson Pty Ltd
07.2022 - 11.2022
  • Processing invoices and creating Purchase orders using system SAP
  • Managed incoming and outgoing mail and deliveries to support efficient office operations
  • Booked rooms and scheduled appointments using Teams
  • Resolved customer inquiries, complaints and issues providing insightful solutions
  • Maintained office supply inventory and placed orders to meet demand
  • Communicated with clients over phone, email, and chat platforms such as Zendesk
  • Interacted with guests using professional, friendly customer service.

Assistant Salon Manager

S.H Hair Designs
10.2015 - 03.2020
  • Inspected work areas to check cleanliness, swept floors and cleaned utensils to keep salon clear and professional
  • Developed industry trends, marketing, and promotional strategies through social media platforms to improve customer experience
  • Completed required paperwork and client details within anticipated timeframes
  • Shampooed customer hair for cutting and styling
  • Answered telephone calls to set or reschedule appointments, offer information, and promote services.

Office Administration Intern

Julie Owens MP
09.2017 - 09.2017
  • Data entry, the process of entering new citizens into data base with arranging bulk mail
  • Data tagging through the Data Base whilst merging records to existing profiles
  • Helped to keep data accessible and organised with consistent database updates.

Education

Bachelor of Business - Human Resource Management

University of Western Sydney
01.2023

High School Diploma -

Catherine McAuley High
09.2018

Certificate II in Business services -

01.2018

Skills

  • Team collaboration
  • Administrative and time management
  • Multi-Tasking
  • Professional Growth
  • Customer Centric
  • Passion
  • Proficient in Microsoft Word, PowerPoint, Excel, [other programs]
  • Skype, Zoom web tools & Communications

References

Available upon request

Timeline

HR Coordinator

Electrolux Home Products
05.2023 - 12.2023

Receptionist Administrator

SC Johnson Pty Ltd
07.2022 - 11.2022

Administration Officer

Sydney Waterproofing Specialist Pty Ltd
08.2020 - Current

Customer Service Manager

Aces Ocean Foods
10.2019 - Current

Office Administration Intern

Julie Owens MP
09.2017 - 09.2017

Assistant Salon Manager

S.H Hair Designs
10.2015 - 03.2020

Bachelor of Business - Human Resource Management

University of Western Sydney

High School Diploma -

Catherine McAuley High

Certificate II in Business services -

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