Monica Murphy-Preston
Swanpool,Vic
Summary
Dynamic Assistant Store Manager with a proven track record at Aldi, enhancing customer experience and engagement through effective problem-solving and team building. Developed a comprehensive training manual at Euroa Newsagency, boosting staff efficiency. Skilled in both cashier management and stock ordering, I excel in creating positive customer interactions and operational improvements.
I believe that my qualifications have given me the skills for extra fine details to catch the attention of clientele
Overview
13
13
years of professional experience
Work History
Assistant Store Manager
Aldi
11.2019 - Current
Payroll
Team building
Training and development
Load running
Administration
Safe handling
Rostering
Cashier
Ordering stock
Merchandising
Assistant Manager
Euroa Newsagency
09.2011 - 05.2019
Customer service
Cashier
Banking
Stocktaking
Training and development
Creating Training manual and procedures
Education
Certificate IV - Retail Management
FS Learning
12.2012
Certificate III - Retail
FS Learning
03.2012
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
Wildlife Victoria
Volunteer with wildlife Victoria as a transporter which I enjoy greatly
Timeline
Assistant Store Manager
Aldi
11.2019 - Current
Assistant Manager
Euroa Newsagency
09.2011 - 05.2019
Certificate IV - Retail Management
FS Learning
Certificate III - Retail
FS Learning
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