Michael Welsh
Storeman
Wamuran,QLD
Summary
Resourceful and tireless able to handle job requirements and meet company goals. Always looking for ways to improve operations and increase team success. Resolves problems tactfully, keeping employees and customers satisfied. Dedicated Warehouse team member skilled in operating equipment, prioritizing tasks and carrying out fast-paced work to meet team goals. Strong understanding of OSHA standards and optimal safety guidelines. Hard worker consistently arrives early and stays late to get deadline-oriented jobs complete. Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating grocery merchandise. Physically fit and active. Veteran inventory professional offering expertise in equipment operation, supply management and fast-paced box packing. Effective at organizing contents, palletizing boxes and loading trucks. Enthusiastic about bringing skills to long-term position with room for advancement.
Overview
16
16
years of professional experience
7
7
years of post-secondary education
Work History
Department Manager
Coles Supermarket
Greenslopes, QLD
02.2000 - 08.2002
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Formulated pricing policies by reviewing merchandising activities and determining additional needed sales promotions.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Communicated with managers of other departments to maintain transparency.
- Arranged sales incentives with store management and vendor representatives to reward deserving team members for exceeding expectations.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Achieved financial objectives by preparing annual budgets, scheduling expenditures, analyzing variances and initiating corrective actions.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
- Approved regular payroll submissions for employees.
Rifleman
Defence Force
Brisbane, QLD
11.2002 - 03.2013
- Led fire team during infantry dismounted battle drills and situational training exercises.
- Constructed and camouflaged infantry positions and equipment to prevent detection.
- Led squad of 12 personnel in defensive operations.
- Located, destroyed and assaulted enemies by fire.
- Worked on fire team of 12 people to outmaneuver enemy forces.
- Supervised casualty evacuations.
- Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Trained over multinational partners, contractors and foreign nationals to develop warfighting and defense capabilities.
- Directed logistical training procedures in accordance with military regulations.
- Responded to emergencies with speed, efficiency and knowledgeable assistance.
- Briefed leaders on readiness, equipment status and enemy locations to enable sound decision making.
- Taught personnel to mitigate environmental hazards and properly use personal protective equipment such as chem gear for battle scenarios.
- Trained in use of tear gas, passive ordnance and explosives.
- Patrolled designated coverage areas and evaluated terrain for defensive use.
Real Estate Agent
Ray White Real Estate
Wamuran, QLD
02.2017 - 11.2017
- Developed and maintained relationships with clients through networking, postcards and cold calling.
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Presented purchase offers to sellers for consideration.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Communicated with clients to understand property needs and preferences.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Reviewed market research data and changed sales plans accordingly.
- Maintained connections with clients to encourage repeat business and referrals.
- Assisted clients in financial planning for purchase.
- Represented buyers and sellers of developed and undeveloped properties.
Warehouse Employee
Northside Cleaning And Packaging
Morayfield, QLD
08.2019 - Current
- Moved products using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Operated forklifts to transfer inventory to and from target destinations.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Wrapped pallets in shrink wrap prior to loading.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Performed inventory control, such as counting and stocking merchandise.
- Maintained accurate inventory records to provide data for use in audits and completion of order requests
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Checked packages and merchandise for damage and notified vendors.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
- Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
Education
High School Diploma -
Yeronga State High School
Yeronga, QLD 01.1991 - 12.1993
Cert 4 in Hospitality - Hospitality
Southbank Institute of Tafe
Brisbane, QLD 01.1994 - 07.1998
Skills
Shipping and receiving
Loading and unloading
Operations support
Logistics
Materials management
Pallet Jack Operations
Equipment monitoring
Order picking and processing
Supply Chain Management
Forklift Operations
Warehouse Logistics
Warehouse safety
Stock management
Inventory audits
Inventory management
Safety processes and procedures
Customer relationships
Forklift safety and operation
Forklift Operation
Product location
Order fulfillment
Timeline
Warehouse Employee
Northside Cleaning And Packaging
08.2019 - Current
Real Estate Agent
Ray White Real Estate
02.2017 - 11.2017
Rifleman
Defence Force
11.2002 - 03.2013
Department Manager
Coles Supermarket
02.2000 - 08.2002
Cert 4 in Hospitality - Hospitality
Southbank Institute of Tafe
01.1994 - 07.1998
High School Diploma -
Yeronga State High School
01.1991 - 12.1993