Yurim Park
Brisbane
Summary
Dynamic Store Manager with proven success at Daiso Industries Co, excelling in customer service and team leadership. Expert in inventory management and sales strategies, achieving revenue targets through effective problem-solving and multitasking. Recognized for fostering a positive team environment and enhancing store operations to drive customer satisfaction.
Overview
14
14
years of professional experience
Work History
Store Manager
Daiso Industries Co
11.2018 - Current
- Oversee daily operations, ensuring a high level of customer service and satisfaction.
- Manage inventory and staff, providing training and support to team members.
- Implement sales strategies to achieve revenue targets.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Retail Assistant
Daiso Industries Co
11.2017 - 07.2018
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained tidy and organized store environment to comply with cleanliness standards.
Barista
Cafe63
12.2016 - 12.2017
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Software Engineer
Social Security Information Center
01.2014 - 01.2016
- Consistently met project deadlines by effectively managing time and prioritizing tasks according to importance.
- Streamlined development processes to increase efficiency and reduce production time.
- Tested methodology with writing and execution of test plans, debugging and testing scripts and tools.
- Developed robust, scalable, modular and API-centric infrastructures.
- Implemented automated build and deployment processes to streamline release management procedures.
System Management
Kyobo Information & Communication
01.2011 - 01.2014
- Developed scalable and maintainable code, ensuring long-term stability of the software.
- Developed reusable components that significantly reduced development effort on multiple projects.
- Improved software performance by identifying and resolving bottlenecks in the code.
Education
Bachelor of Science - Software Systems
Sangmyong University
02-2011
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Store opening and closing
- Team leadership
- Inventory management
- Cash management
- Retail inventory management
Timeline
Store Manager
Daiso Industries Co
11.2018 - Current
Retail Assistant
Daiso Industries Co
11.2017 - 07.2018
Barista
Cafe63
12.2016 - 12.2017
Software Engineer
Social Security Information Center
01.2014 - 01.2016
System Management
Kyobo Information & Communication
01.2011 - 01.2014
Bachelor of Science - Software Systems
Sangmyong University
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