Cade Hollamby
Student
Brisbane
Summary
Versatile team member offering over 4 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Passionate about bartending and card games. Worked previously in environment that emphasised building customer relationships and being part of a close knit team. Half Chinese, with fluency in Mandarin. Is a current student at QUT Garden's Point Campus.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
Work History
Retail Shop Assistant
Bunnings Warehouse
06.2019 - 06.2023
- Assisted customers with prompt and polite support in-person and via telephone.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Greeted customers entering store and offered assistance with requirements.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- De-escalated upset customers and defused tense situations.
Restaurant Waiter
Sushi Train
04.2018 - 03.2019
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
Youth Basketball Referee
Basketball Queensland
11.2017 - 01.2019
- Worked at competitive athletic basketball games, tournaments and special sporting events.
- Instructed players and coaches on basketball game rules.
- Explained reasoning behind decisions to de-escalate upset parents.
- Called game violations with confidence and integrity while officiating basketball games.
Education
Bachelor of Business/Creative Industries - Marketing
QUT
Brisbane 06.2021 - Current
Diploma of Business (BSB50120) -
Prestige Service Training
Brisbane 06.2018 - 2020.10
High School Diploma -
Brisbane State High School
Brisbane 01.2014 - 2020.11
Skills
Upselling and cross-selling
Excellent Communication
Relationship building
Safe food handling
Quality control
Excellent Communication
Languages
Chinese
English
Certification
RSG License
Mixology
I enjoy experimenting with new cocktail recipes and creating my own liqueurs at home. I have a extensive knowledge of alcohol with an emphasis on spirits, specifically rum.
Timeline
Bachelor of Business/Creative Industries - Marketing
QUT
06.2021 - Current
Retail Shop Assistant
Bunnings Warehouse
06.2019 - 06.2023
Diploma of Business (BSB50120) -
Prestige Service Training
06.2018 - 2020.10
Restaurant Waiter
Sushi Train
04.2018 - 03.2019
Youth Basketball Referee
Basketball Queensland
11.2017 - 01.2019
High School Diploma -
Brisbane State High School
01.2014 - 2020.11
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