Caeden Devane
Wollongong
Summary
I am a hardworking and passionate job seeker with strong customer service and organisational skills who is eager to join your team and work hard to be the best asset I can be for you.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Screen Printer / Shop Hand
Journeys Print Co
Fairy Meadow, NSW
04.2021 - 05.2024
- Improved customer satisfaction with timely order fulfillment and consistent print quality.
- Installed and repositioned screen printing screens and pressure control.
- Consistently met deadlines for high-volume orders through effective time management and workflow coordination among team members.
- Increased efficiency by troubleshooting and resolving printing issues, minimizing downtime and delays.
- Continued to further my communication skills both within the team environment and dealing with costumers over emails, on the phone and in store.
- Maintained a clean work environment through consistent maintenance of both machines and store with both general and deep cleans
- Stocktake of garments ranging up to 10,000 +
- Going on interstate trips to create contacts through customer service skills and dealing with high volumes of sales
- Opening and closing the store and making sure everything was set up to operate smoothly on the day as well as prepping for the next day in closing.
Supervisor/Barista/Kitchen Hand
Batemans Bay Ice Creamery
Batemans Bay, NSW
10.2013 - 02.2021
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Making coffee’s and assorted drinks to the customers order consistently throughout the busy days
- Making sure the team and I were prepared in the kitchen to be able to handle the countless orders coming through by handling preparation of food as well as giving out jobs to the team effectively
- Dealing with customers through both effective order taking and delivering food items
- Making sure the store was held to a clean and tidy standard at all times
Education
Carroll College
Broulee, NSWSkills
-Great customer service skills
-Time management
-Showing initiative
-Working extremely well in a team environment as both a leader and someone who can take on and execute tasks to fill completion
- Can operate effectively and efficiently within time sensitive and high pressure situations / environments
- Friendly and outgoing
-Cash Handling
-Opening and closing duties
-Cash Register Operation
-Safe Food Handling
-POS Systems
-Professional Demeanour
-Excellent math skills
Certification
Cert 3 in customer service skills
RSA course
RCG course
References
Troy Schryver
Batemans Bay Icecreamery
0416264015
Matthew Hall
Journeys Print co
0403288458
Timeline
Screen Printer / Shop Hand
Journeys Print Co
04.2021 - 05.2024
Supervisor/Barista/Kitchen Hand
Batemans Bay Ice Creamery
10.2013 - 02.2021
Carroll College