Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caedence Moffat

Elimbah,QLD

Summary

Dedicated and proactive professional with a background in sales representation and administrative assistance, seeking to leverage expertise as a Medical Receptionist. With extensive experience in customer-facing roles, including acting managerial responsibilities, I have honed exceptional communication and organizational skills. My tenure at Lovisa involved managing phone inquiries, scheduling appointments, and overseeing various administrative tasks, demonstrating my capability in multitasking and problem-solving. Currently serving as a Trade Sales Assistant at Bunnings, I have gained proficiency in invoicing, billing, and managing crucial documentation, underscoring my attention to detail and commitment to accuracy. Eager to contribute my customer service expertise and administrative acumen to ensure efficient operations and exceptional patient experiences in a medical receptionist role.

Overview

4
4
years of professional experience

Work History

Trade Sales Assistant

Bunnings
11.2023 - Current
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Collaborated with sales and marketing teams to establish accurate representation of products marketed to customers.
  • Boosted store revenue through upselling and cross-selling techniques.

Sales Representative

Lovisa
03.2022 - 06.2023
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Negotiated contracts with clients and developed relationships with key personnel.
  • Often performed managerial and administration duties whilst running the regions stores

Cashier

Mcdonalds
09.2019 - 11.2022
  • identified and resolved discrepancies and errors in customer accounts.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.

Education

Bachelor's of Biomedical Science - Medicine (Pre-Medicine)

University of Queensland
Brisbane, QLD
11.2026

High School Diploma -

St Eugene College
Burpengary, QLD
11.2023

Skills

  • Customer/Client relations
  • Information Protection
  • Bookkeeping
  • Call Answering and Routing
  • Schedule Management
  • File Management
  • Billing and Invoicing
  • Critical Thinking
  • Payment Plan Options
  • Documentation
  • Scheduling appointments

Timeline

Trade Sales Assistant

Bunnings
11.2023 - Current

Sales Representative

Lovisa
03.2022 - 06.2023

Cashier

Mcdonalds
09.2019 - 11.2022

Bachelor's of Biomedical Science - Medicine (Pre-Medicine)

University of Queensland

High School Diploma -

St Eugene College
Caedence Moffat