Cael Goff - 28/08/2006
The Leap,QLD
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. In addition to this Excelling academically and thoroughly perform stocktaking to extreme proficiency ensuring all is accounted for, and a strong team leader where assisting with team efforts and ensuring the group is on track.
Overview
3
3
years of professional experience
Work History
Sandwich Artist
Subway
04.2021 - Current
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Demonstrated strong attention to detail while counting items, ensuring minimal errors during the stock-taking process.
- Collaborated with team members to achieve timely completion of comprehensive stock audits.
- Since February, 2023, been the only stocktakes person at the store.
- Since December, 2023, Doing weekly supervising shifts.
Education
High School Diploma -
Mackay North State High School
Mackay North, QLD11.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Cleaning and organization
- Reliability and punctuality
- Food Preparation
- Cash handling proficiency
- Effective multi-tasking
- Attention to Detail
- Dependable and honest
- Cleanliness and hygiene
Accomplishments
- Suggested actionable improvements to training policies resulting in increased employee retention.
- Promoted from Sandwich Artist to both Stocktakes person and Supervisor.
- Supervised teams of 5 staff members.
References
Tiana O'Connor - Assistant Manager @ Subway Pager
Ph. 0499 914 716 Email: tianaoconnor@hotmail.com
Certificates/Licenses
Drivers Permit - Class: C / Type: P1
RSA - SITHFAB021 / GTA2405746819-01
Timeline
Sandwich Artist
Subway
04.2021 - Current
High School Diploma -
Mackay North State High School
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