Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Caelan Chan

Palm Cove,QLD

Summary

Dynamic Assistant Operations Manager and Maintenance Crew Member at JST Limited, adept in project management and customer engagement. Excelled in enhancing operational efficiency and strengthening client relationships through superior communication and problem-solving skills. Proven track record in leading teams to exceed project deadlines, showcasing an energetic self-starter attitude and multi-tasking strength.

Overview

3
3
years of professional experience

Work History

Assistant Operations Manager

JST Limited
Port Moresby , NCD
11.2023 - 09.2024
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Addressed customer inquiries promptly and effectively resolved any complaints or disputes.
  • Resolved customer complaints in a timely manner.
  • Developed strategic plans for improving operational processes and increasing productivity levels.
  • Provided guidance and support to team members in order to meet project deadlines.
  • Coordinated logistical activities such as transportation scheduling or material handling services.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.

Maintenance Crew Member

JST Limited
Port Moresby , NCD
10.2021 - 01.2023
  • Performed routine maintenance checks and repairs on building systems to ensure optimal operation.
  • Assisted with installation of new equipment when necessary.
  • Managed inventory of maintenance supplies and equipment.
  • Calculated required materials needed based on field measurements or work orders.
  • Trimmed trees and bushes to maintain a neat appearance at all times.
  • Notified management about necessary repairs or professional service needs for building operating systems.
  • Removed debris from roofs and gutters to prevent water damage.

Education

Bachelor of Business - Management

James Cook University
Cairns, QLD
09-2027

General English Studies

Cairns College of English & Business
Cairns, QLD
05-2024

Port Moresby International School
Port Moresby, NCD
11-2023

Skills

  • Project management
  • Customer engagement
  • Customer service
  • Verbal/written communication
  • Time management
  • Energetic self-starter
  • Negotiation tactics
  • Complex Problem-solving
  • Multi-tasking strength
  • Scheduling and coordination

Affiliations

  • Sports
  • Art
  • Music
  • Cooking

References

References available upon request.

Timeline

Assistant Operations Manager

JST Limited
11.2023 - 09.2024

Maintenance Crew Member

JST Limited
10.2021 - 01.2023

Bachelor of Business - Management

James Cook University

General English Studies

Cairns College of English & Business

Port Moresby International School

Similar Profiles

CREATE PROFILE
Caelan Chan