Receptionist
Radisson Individuals Nova Vista Hotel
Eskisehir
11.2022 - 01.2023
- Performed data entry tasks into various computer systems accurately and promptly.
- Organized travel arrangements for staff members including flights, hotels, car rentals.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Compiled data from various sources into organized reports for management review.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Verified visitors' identification cards before allowing access to the building.
- Greeted visitors and provided them with assistance.
- Scheduled and confirmed appointments.