Caidan Venables
Northcote,Victoria
Summary
Results-driven sales professional with 1.5 years of managerial experience in B2B sales. Skilled in managing high-profile clients and high-value deals in a fast-paced, KPI-focused environment. Seeking opportunities within an organization that offers a sustainable career pathway, following relocation from the UK to Melbourne.
Overview
9
9
years of professional experience
Work History
B2B Sales Manager
The Knowledge Academy
12.2021 - 06.2023
- After 13 months at the organisation I was promoted to manage a new B2B sales team beating numerous high-value team members with significantly more sales experience. In 6 months, I took the team from 3 members to 12 strong, overseeing the interview process and training once onboarded.
- Regularly coordinated team strategy meetings, as well as group and 1-to-1 coaching with my team members to boost performance and ensure targets were broken. Identified holes in the sales process and developed strategies with higher-management to boost company wide performance.
- In this role I personally built relationships with and successfully managed very large clients including: GSK, Savills, JP Morgan, ALDI and the Port of Dover to name a few.
- My greatest achievement in this role was taking an account with £1000 total spend to over £300,000 in 18 months, becoming one of the top 20 accounts in the business.
Account Manager / Sales Agent / BDM
The Knowledge Academy
11.2020 - 12.2021
- Managed a portfolio of 100 accounts with the intention of identifying decision makers to build relationships with. Once identified I would oversee the sales process from identifying requirements all the way through to sale and then managing the account post-sale to ensure customer retention.
- Developed confidence in handling and negotiating large-value training contracts (£10-60k) with great success.
- Managed my sales pipeline and forecast, identifying gaps in target revenue and finding solutions to ensure I exceeded targets.
- Familiarised myself with account management using various CRMs, as well as gaining administration experience using Microsoft Dynamics as a booking system for training events.
Personal Assistant
Gryphon Consulting
06.2014 - 08.2014
- Responsible for filing office documents both as a hard copy and in an online document management system. Managed post, ensuring urgent mail was accounted for. Answered incoming phone-calls, relaying messages and forwarding clients to other staff. Monitored social media activity. Assisted in basic research into key IT and business trends.
Education
Bachelor of Science (Honors) Upper Second-Class - Psychology
The University of Manchester
06-2020
Skills
- Data-driven decision making
- Sales coaching and team training
- Business development and planning
- Key account management
- Staff management
- Sales operations
- CRM literacy
- KPI tracking
Timeline
B2B Sales Manager
The Knowledge Academy
12.2021 - 06.2023
Account Manager / Sales Agent / BDM
The Knowledge Academy
11.2020 - 12.2021
Personal Assistant
Gryphon Consulting
06.2014 - 08.2014
Bachelor of Science (Honors) Upper Second-Class - Psychology
The University of Manchester
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