Caili Flynn
Hernani
Summary
I am honest, reliable, and punctual.
I have a warm, bubbly, and caring nature with a great sense of humour, I am a motivated self-starter with the ability to work independently and/or as part of a team. I have extensive experience in industries which require excellent customer service, communication and problem solving skills and with great attention to detail and excellent organisational and time management skills I have the ability to stay calm under pressure and meet strict deadlines.
Overview
17
17
years of professional experience
Work History
Traffic Executive
Southern Cross Austero
07.2022 - Current
- Responsible for the day-to-day Commercial Scheduling for broadcast and advertising content for Hit and Triple MMM stations
- Responsible for maximising client results by ensuring all client commercials and station activity is aired correctly
- Ensure that commercial breaks flow to create the best on air sound for the Network
- Collaborate and Communicate effectively and clearly with Account Managers and Coordinators
- Meeting very Strict deadlines thought work day
- Generate and send Daily reports via email
- Use of internal data systems, generally more than one at a time ( ibms/spotlight, Sales frce, Zetta media, digital courier)
- Skilled in the use general software eg
- Word, Excel, outlook, one note and teams
- Responding to Enquiries from account managers, Account co Ordinator’s, reps and fellow team members in an efficient timely matter
- Follow up and apply material instructions
- Create commercial Keys and apply to radio station spots
- Provide quick and professional responses to all email enquiries
- Work collaboratively, flexibly and productively with a range of different team members and stakeholders
- Always willing to help others once my own tasks are completed
- Take responsibility for the stations I take care of
- Be aware of legal repercussions to do with commercials airing
- Quick learner, great with Technology and learning new systems
- Problem and conflict resolution
- Proficient typing skills
- Admin/Data entry and Office tasks
- This position is a Hybrid position working from home 3 days a week, Confident in being left to complete work tasks well and with a high degree of accuracy in a solo/work from home environment.
Housekeeping
Ebor Falls Hotel Motel
12.2020 - 01.2021
- Cleaning of Motel/Hotel rooms and other accommodation
- Sticking to a strict time schedule
- Ensuring WHS is always being followed
- Working in a team
- Communicating with staff and customers in a friendly upbeat manor
Childcare Educator
Nurture One
04.2017 - 12.2018
- Nursery and Toddler rooms 0-1/ 1-2)
- My Key Responsibilities:
- Interact with children in a positive manner
- Maintain safe learning environments
- Supervise and engage children in age appropriate activities
- Ensure the children in my care are always safe and secure and happy
- Responsible for observing and creating developmental programs
- Maintain complete and accurate daily records and other relevant documentation (medical forms, incident reports etc)
- Confidently use kindy hub for daily diaries, notices and parent communication
- Decision making and Problem solving
- Taking initiative
- Trainee supervision
- Communicating with parents/staff/children
- Keep Developmental Records current
- Follow policies and procedures
- Ensure myself and fellow staff members provide best practice
- Room management and organisation
- Supported children's emotional and social development
- Refreshed CPR and First-Aid (nurture one holt - 2017)
- WWVC card (ACT)
- Consistently provide high quality service to improve outcomes for children and their support networks
- Created, developed and implemented programs that meet the physical, social, emotional and cognitive needs of the children
Home Duties
Home
12.2013 - 04.2017
- My greatest achievement to date and most fun role has been raising my two beautiful children, Seth and Ahlia, who are now both attending primary school full time.
Childcare Educator
Hopscotch Preschool
07.2010 - 01.2012
- All age groups from 6 weeks - 6 years)
- My Key Responsibilities:
- Quality care for Children
- Decision making
- Problem solving
- Taking initiative
- Trainee supervision
- Communicating with parents/staff/children
- Programming/Evaluation of individual education programs
- Relevant documentation
- Keep Developmental Records current
- Follow policies and procedures
- Ensure staff members provide best practice
- Room management and organisation
- Achievements:
- Consistently provide high quality service to improve outcomes for children and their support networks
- Furthered professional development through obtaining first aid certificate, behaviour management knowledge and implementation of the EYLF (Early Years Learning Framework).
Shop Assistant
Bushmans Bakery & Emerald Beach General Store
01.2007 - 07.2010
- The above positions were held concurrently
- Opening preperations of the store
- Closing and cleaning the store
- Operating of electronic cash register
- Preparing Coffee
- Food Preparation
- Following OH&S procedures
- Ordering and collection of supplies
- Provide excellent Customer service
- Accountable for customer satisfaction
- Provide high quality service to customers
- Maintain a professional,friendly and approachable attitude towards the public
- Accepted responsibilities above employment description
Education
Certificate 111 tourism -
TAFE Coffs Harbour
Certificate III Children's Services -
TAFE Coffs
Certificate Attained -
Woolgoolga High School
2009
Skills
- Exceptional communication and problem-solving skills
- Great Leadership skills -management/staff negotiations
- Conflict resolution skills
- Ability to easily establish a positive rapport and to engage with a diverse range of people
- Very well organised
- Excellent time management skills
- Manage multiple tasks at one time
- Easily able to pick up new systems
- Quick learner
- Creative
- Honest and reliable
- Always eager to learn new skills
- Emotionally intelligent
- Capable of working calmly and effectively in high-pressure or challenging situations
- Understand the importance of following policies and procedures
- Empathy, I am able to listen and empathize with the needs of clients and personnel whilst maintaining client confidentiality
- Team Player, I work extremely well with others irrespective of employment status or position
- I am able to give honest feedback and take constructive criticism
References
Benette Hibbins Team Leader SCA
0403264839
Jared Benfell SCA
0452574309
Rachel Aitchison Director of Nurture One
0403525972
Nicole Baillie Room Leader Nurture One
0407084810
Timeline
Traffic Executive
Southern Cross Austero
07.2022 - Current
Housekeeping
Ebor Falls Hotel Motel
12.2020 - 01.2021
Childcare Educator
Nurture One
04.2017 - 12.2018
Home Duties
Home
12.2013 - 04.2017
Childcare Educator
Hopscotch Preschool
07.2010 - 01.2012
Shop Assistant
Bushmans Bakery & Emerald Beach General Store
01.2007 - 07.2010
Certificate 111 tourism -
TAFE Coffs Harbour
Certificate III Children's Services -
TAFE Coffs
Certificate Attained -
Woolgoolga High School
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