Cailin Hall
Brisbane,QLD
Summary
My name is Cailin, i am a friendly and very moticated to do my job right, im professional, well-versed in leading successful projects and teams. Hardworking professional with experience in office operations, administrative support, and customer service. Highly organized and self-motivated with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.
Overview
3
3
years of professional experience
Work History
Sales Assistant
MIMCO
04.2024 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Fielded customer questions to share information about products, availability, and pricing.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Assisted customers with prompt and polite support in-person and via telephone.
Barista
Brew Buggy
03.2024 - Current
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
manager
Glamaco
03.2023 - 02.2024
- Mentored and trained new employees on company policies and procedures
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities
- Monitored team productivity and performance to support goals
- Coached and motivated team, driving sales and delivering exceptional customer service
- Communicated plans and actions to meet departmental goals
- Offered constructive feedback to team members, boosting overall job performance.
Receptionist
Oceans Mooloolaba
01.2022 - 02.2023
- Greeted visitors warmly and ensured they had a positive experience
- Handled cash and credit card payments with accuracy
- Answered phones professionally in accordance with organizational protocols
- Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions
- Assisted with administrative tasks such as filing documents, copying materials.
Education
High School Diploma -
Coolum State High School
11.2019
Certification in Retail Cosmetics -
Mooloolaba Tafe
06.2018
Skills
- Business Administration
- Staff Development
- Performance Management
- Office Management
- Scheduling
- Performance Improvement
- Greeting and Seating Clients
- Office Administration
Timeline
Sales Assistant
MIMCO
04.2024 - Current
Barista
Brew Buggy
03.2024 - Current
manager
Glamaco
03.2023 - 02.2024
Receptionist
Oceans Mooloolaba
01.2022 - 02.2023
High School Diploma -
Coolum State High School
Certification in Retail Cosmetics -
Mooloolaba Tafe
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