Cailin Hall
Brisbane,Australia
Summary
My name is Cailin, i am a friendly and very motivated to do my job right, im professional, well-versed in leading successful projects and teams. Hardworking professional with experience in office operations, administrative support, and customer service. Highly organized and self-motivated with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.
Overview
3
3
years of professional experience
Work History
BARISTA
Brew Buggy
Woody Point, Australia
03.2024 - Current
- Completed successful daily cash audits to correctly balance drawers at end of shifts
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise
- Recommended products based on solid understanding of individual customer needs and preferences
- Monitored supply levels at counter and maintained customer areas to meet typical demands
SALES ASSISTANT
MIMCO
North Lakes, Australia
04.2024 - 10.2024
- Helped customers locate products and checked store system for merchandise at other sites
- Fielded customer questions to share information about products, availability, and pricing
- Used consultative sales techniques to understand customer needs and recommend relevant products and services
- Assisted customers with prompt and polite support in-person and via telephone
MANAGER
Glamaco
NorthLakes, Australia
03.2023 - 02.2024
- Mentored and trained new employees on company policies and procedures
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities
- Monitored team productivity and performance to support goals
- Coached and motivated team, driving sales and delivering exceptional customer service
- Communicated plans and actions to meet departmental goals
- Offered constructive feedback to team members, boosting overall job performance
RECEPTIONIST
Oceans Mooloolaba
Mooloolaba, Australia
01.2022 - 02.2023
- Greeted visitors warmly and ensured they had a positive experience
- Handled cash and credit card payments with accuracy
- Answered phones professionally in accordance with organizational protocols
- Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions
- Assisted with administrative tasks such as filing documents, copying materials
Education
High School Diploma -
Coolum State High School
Sunshine Coast11.2019
Certification in Retail Cosmetics -
Mooloolaba Tafe
Mooloolaba06.2018
Skills
- Business Administration
- Staff Development
- Performance Management
- Office Management
- Scheduling
- Performance Improvement
- Greeting and Seating Clients
- Office Administration
- POS Systems
- Opening and closing duties
- Solid problem solver
References
References available upon request.
Timeline
SALES ASSISTANT
MIMCO
04.2024 - 10.2024
BARISTA
Brew Buggy
03.2024 - Current
MANAGER
Glamaco
03.2023 - 02.2024
RECEPTIONIST
Oceans Mooloolaba
01.2022 - 02.2023
High School Diploma -
Coolum State High School
Certification in Retail Cosmetics -
Mooloolaba Tafe