Caine Martin
Melbourne
Summary
Results-driven sales enthusiast with over two years of experience in the sales industry. Adept at building strong customer relationships while understanding client needs. Skilled in providing exceptional customer service, negotiating effectively, and delivering tailored solutions to meet client demands. Eager to leverage transferable skills in communication, problem-solving, and target achievement to succeed in a fast-paced sales environment. Reliable and trustworthy, with a passion for constant growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Landscape Gardener
The Brighton Garden Company
03.2024 - 01.2025
- Optimized outdoor spaces for functionality and visual appeal, incorporating elements such as walkways, patios, and water features.
- Safeguarded the environment by employing eco-friendly materials and sustainable practices in landscaping projects.
- Regularly operated large machinery, such as excavators, dump trucks, and rollers.
- Ensured peak physical condition to optimize performance.
Decorator
Brighton Dec
05.2022 - 03.2024
- Ensured every project I led was completed with complete customer satisfaction.
- I built a strong relationship with clients, providing me with future prospects via word of mouth.
- Collaborated with customers to develop personalized design concepts, resulting in uniquely tailored spaces.
- Enhanced client satisfaction by delivering high-quality services within given timeframes.
- Organized workflow efficiently to meet tight deadlines, enabling timely project completion.
Telesales Agent
Homeshield Direct
08.2021 - 05.2022
- Demonstrated adaptability in adjusting sales tactics according to changes in market trends.
- Optimized call scripts by incorporating characteristic methods of communication, allowing conversations to feel more personal with clientele.
- Developed a strong rapport with clients by maintaining a professional demeanor, ensuring a positive customer experience in each interaction.
- Boosted sales revenue by consistently meeting and exceeding daily, weekly, and monthly targets by using efficient telesales strategies.
Telesales Agent
Repair & Assure
03.2021 - 08.2021
- Monitored personal performance metrics closely, identifying areas of improvement and implementing strategies for continuous growth within the role.
- Continued active, regular training sessions to stay up to date with industry trends, and to further develop my skills within the role.
- Regularly negotiated with clients, ensuring that relevant information was available when dealing with objections.
- Increased customer satisfaction by promptly addressing inquiries and resolving issues through active listening and effective communication.
Telesales Agent
I-Tele UK
09.2020 - 03.2021
- Consistently surpassed weekly targets through client rapport and negotiation skills.
- Applied a trial-and-error-like method to best perceive the most suitable approach for closing sales.
- Participated actively in regular training sessions to stay updated on industry developments and enhance professional skills.
- Navigated challenging situations with clients calmly and diplomatically, developing relationships while upholding company standards.
- Enhanced overall efficiency by staying organized, setting realistic goals, and consistently following through on tasks until completion.
Labourer
Focus Logistics Inc.
02.2019 - 08.2019
- Loaded, unloaded, and moved material to and from storage and production areas.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
Education
Business And Management - Business
University of Portsmouth
Portsmouth2021
Triple B-Tech Diploma In Business - Business
Brighton Metropolitan
Brighton07.2018
GCSE -
Varndean School
Brighton07.2015
Skills
- Self-motivated
- Target-oriented
- Driven
- Literate and numerate
- Initiative
- Strong verbal communicator
- Customer service
- Flexible
- Direct sales
- Friendly
- Focused
Certification
- ECDL (European Computer Driving Licence)
- Full driver's license
- NCS certification
Timeline
Landscape Gardener
The Brighton Garden Company
03.2024 - 01.2025
Decorator
Brighton Dec
05.2022 - 03.2024
Telesales Agent
Homeshield Direct
08.2021 - 05.2022
Telesales Agent
Repair & Assure
03.2021 - 08.2021
Telesales Agent
I-Tele UK
09.2020 - 03.2021
Labourer
Focus Logistics Inc.
02.2019 - 08.2019
Business And Management - Business
University of Portsmouth
Triple B-Tech Diploma In Business - Business
Brighton Metropolitan
GCSE -
Varndean School
Similar Profiles
HUMBERTO ALVAREZ JRHUMBERTO ALVAREZ JR
Retail Sales Associate at The Garden CompanyRetail Sales Associate at The Garden Company
Stephanie O'DonnellStephanie O'Donnell
Office Administrative Assistant at The Garden CompanyOffice Administrative Assistant at The Garden Company
MOHAMED MUSTAFA HIDAYATULLAH GALSULKARMOHAMED MUSTAFA HIDAYATULLAH GALSULKAR
Operations Manager at Universal Food Garden Trading CompanyOperations Manager at Universal Food Garden Trading Company