Caitlan Makepeace
Caerleon ,NSW
Summary
Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Waiter
Cowra Bowling Club
01.2025 - 07.2025
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Managed table assignments efficiently, optimizing seating arrangements during peak hours.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Trained new waitstaff on menu details and service protocols to enhance team performance.
- Resolved customer complaints swiftly, maintaining high satisfaction levels and repeat business.
- Maintained cleanliness and organization of dining area, promoting a welcoming atmosphere.
Home Care Worker
Australian Unity
05.2023 - 05.2024
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted disabled clients to support independence and well-being.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Transported clients for medical and personal outings.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
- Provided direct personal care and administrative services to clients.
- Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
Disability Support Worker
Southern Cross Community Healthcare
10.2022 - 05.2023
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Assessed risk factors of patients and made referrals for further services.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Adhered to company requirements for patient interactions and care standards.
Motel Cleaner
Econo Lodge Hotel
06.2022 - 09.2022
- Changed bed linens and collected soiled linens for cleaning.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Washed and put away kitchen dishes, utensils and glassware.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
Disability Support Worker NDIS
NDIS PRIVATE
07.2018 - 05.2021
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Apprenticeship Hairdressing
London Hair Ink
01.2013 - 07.2014
- Assisted hairdressers with cutting, coloring, and styling hair to maintain salon workflow efficiency.
- Assisted hair stylists with colorwork by applying base colors and toners.
- Answered telephone calls to provide information and schedule new appointments.
- Prepared clients for hair cuts and styles with soothing shampoo work.
Education
Year 10 - 10
Eden College
Macquarie Fields, NSW04.2013
Skills
- Care Plan Assessment
- Patient Care
- Care Plan Management
- Behavioral Management
- Housekeeping
- First Aid and Safety
- Mobility Assistance
- Basic Housekeeping
- Incident Reporting
- Dependable and Responsible
- Client Transportation
- Time Management
- COVID-19 Safety Policies
- Daily Living Assistance
- Medication and Appointment Reminders
- Heavy Lifting
- Medical Office Administration
Certification
First Aid - 2023
CPR - 2022
Covid health care - 2022
White Card - 2020
References
Mitchell Sinclair
Cowra bowling club
Duty manager
0475887833
Mitchell@CowraBowlingClub.com.au
Doreen Deguara
Southern cross community healthcare
ddeguara@scch.com.au
1800989001
Gary Griffiths
GGriffiths@australianunity.com.au
T 1300 271 406
M 0477 730 999
Timeline
Waiter
Cowra Bowling Club
01.2025 - 07.2025
Home Care Worker
Australian Unity
05.2023 - 05.2024
Disability Support Worker
Southern Cross Community Healthcare
10.2022 - 05.2023
Motel Cleaner
Econo Lodge Hotel
06.2022 - 09.2022
Disability Support Worker NDIS
NDIS PRIVATE
07.2018 - 05.2021
Apprenticeship Hairdressing
London Hair Ink
01.2013 - 07.2014
Year 10 - 10
Eden College