Caitlen Holmes
Morayfield,QLD
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Sales Assistant
National Tiles
Strathpine, QLD
02.2018 - 06.2019
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Maintained cleanliness of the sales floor area at all times.
- Ensured compliance with company policies and procedures at all times.
- Assisted in creating displays to promote products.
- Informed customers about current promotions and discounts.
- Greeted customers and provided assistance with product selection.
- Assisted customers with returns, exchanges and refunds.
- Provided excellent customer service to clients in person and over the phone.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Processed orders accurately and efficiently using a POS system.
Childcare Educator
Carmichael Kids
Morayfield, QLD
08.2016 - 11.2017
- Participated in team meetings to discuss progress of each child's development and plan future goals for them.
- Monitored individual children during play times and ensured that everyone was included in activities.
- Developed lesson plans that were stimulating and engaging for the children.
- Read stories aloud to the kids both individually and collectively during story time sessions.
- Facilitated group discussions among the kids regarding various topics such as sharing experiences.
- Maintained a safe environment for all children under care by adhering to safety regulations.
- Ensured proper hygiene practices among the children including hand washing before meals.
- Supported parents by providing information about their child's growth, nutrition requirements.
Dental Assistant
Now Dental
Scarborough, QLD
10.2015 - 08.2016
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Sterilized instruments according to established guidelines and protocols.
Pharmacy Assistant
Good Price Pharmacy
Rothwell, QLD
03.2011 - 05.2015
- Greeted customers upon arrival at the pharmacy counter.
- Completed daily paperwork associated with filling prescriptions accurately.
- Tracked expiration dates for all drugs in stock and discarded expired items according to regulations.
- Provided guidance on the selection of over-the-counter medications and supplements.
- Assisted customers with prescription refills, requests for over-the-counter medications and other health care products.
- Processed payments from customers using cash registers and debit and credit card terminals.
- Answered customer inquiries regarding drug interactions, side effects and dosage instructions.
- Maintained inventory records by restocking shelves with pharmaceuticals.
- Resolved customer complaints promptly in a professional manner.
- Participated in staff meetings discussing new developments within the pharmacy profession.
- Responded to telephone inquiries and provided information about order status, store hours and pharmacy procedures.
Education
Clontarf Beach State High School
Clontarf, QLD12-2012
Skills
- Processing payments
- Sales expertise
- Returns and exchanges
- Stock management
- Cash Handling
- Payment Processing
- Customer Assistance
- Store Opening and Closing
- Creative Thinking
- Professionalism
- Relationship Building
- Reliability
- Friendly and Helpful
References
References available upon request.
Timeline
Sales Assistant
National Tiles
02.2018 - 06.2019
Childcare Educator
Carmichael Kids
08.2016 - 11.2017
Dental Assistant
Now Dental
10.2015 - 08.2016
Pharmacy Assistant
Good Price Pharmacy
03.2011 - 05.2015
Clontarf Beach State High School
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