Summary
Overview
Work History
Education
Skills
References
Timeline
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Caitlen Holmes

Morayfield,QLD

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

Sales Assistant

National Tiles
Strathpine , QLD
2018.02 - 2019.06
  • Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
  • Maintained cleanliness of the sales floor area at all times.
  • Ensured compliance with company policies and procedures at all times.
  • Assisted in creating displays to promote products.
  • Informed customers about current promotions and discounts.
  • Greeted customers and provided assistance with product selection.
  • Assisted customers with returns, exchanges and refunds.
  • Provided excellent customer service to clients in person and over the phone.
  • Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
  • Processed orders accurately and efficiently using a POS system.

Childcare Educator

Carmichael Kids
Morayfield , QLD
2016.08 - 2017.11
  • Participated in team meetings to discuss progress of each child's development and plan future goals for them.
  • Monitored individual children during play times and ensured that everyone was included in activities.
  • Developed lesson plans that were stimulating and engaging for the children.
  • Read stories aloud to the kids both individually and collectively during story time sessions.
  • Facilitated group discussions among the kids regarding various topics such as sharing experiences.
  • Maintained a safe environment for all children under care by adhering to safety regulations.
  • Ensured proper hygiene practices among the children including hand washing before meals.
  • Supported parents by providing information about their child's growth, nutrition requirements.

Dental Assistant

Now Dental
Scarborough , QLD
2015.10 - 2016.08
  • Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
  • Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
  • Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
  • Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
  • Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
  • Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
  • Greeted patients upon arrival at the office and escorted them to an examination room.
  • Sterilized instruments according to established guidelines and protocols.

Pharmacy Assistant

Good Price Pharmacy
Rothwell , QLD
2011.03 - 2015.05
  • Greeted customers upon arrival at the pharmacy counter.
  • Completed daily paperwork associated with filling prescriptions accurately.
  • Tracked expiration dates for all drugs in stock and discarded expired items according to regulations.
  • Provided guidance on the selection of over-the-counter medications and supplements.
  • Assisted customers with prescription refills, requests for over-the-counter medications and other health care products.
  • Processed payments from customers using cash registers and debit and credit card terminals.
  • Answered customer inquiries regarding drug interactions, side effects and dosage instructions.
  • Maintained inventory records by restocking shelves with pharmaceuticals.
  • Resolved customer complaints promptly in a professional manner.
  • Participated in staff meetings discussing new developments within the pharmacy profession.
  • Responded to telephone inquiries and provided information about order status, store hours and pharmacy procedures.

Education

Clontarf Beach State High School
Clontarf, QLD
2012-12

Skills

  • Processing payments
  • Sales expertise
  • Returns and exchanges
  • Stock management
  • Cash Handling
  • Payment Processing
  • Customer Assistance
  • Store Opening and Closing
  • Creative Thinking
  • Professionalism
  • Relationship Building
  • Reliability
  • Friendly and Helpful

References

References available upon request.

Timeline

Sales Assistant

National Tiles
2018.02 - 2019.06

Childcare Educator

Carmichael Kids
2016.08 - 2017.11

Dental Assistant

Now Dental
2015.10 - 2016.08

Pharmacy Assistant

Good Price Pharmacy
2011.03 - 2015.05

Clontarf Beach State High School
Caitlen Holmes