Caitlin Azis
Sydney,NSW
Summary
Professional Retail Assistant with background in administration and customer service. Alongside my professional experience I am a student currently studying a double major in Psychology and Marketing at the University of New South Wales. I am highly reliable and flexible to adapting to foreign environments and situations to meet my teams needs.
Overview
4
4
years of professional experience
Work History
Zara Bondi, Sales Assistant
Zara Sydney
10.2024 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
Clinical Shadower at Esus Centre
Kerry Mairs
08.2024 - 08.2024
- Shadowed founder of Esus Centre, Kerry Mairs. Gained much knowledge into the inner workings of the first hospital specialised in treating Eating Disorders and gained a much deeper understanding into the world of eating disorders- the mental disorder which as of today is the leading cause of death.
- Gained valuable insight into the inner workings of a busy clinic through extensive shadowing hours spent with medical professionals.
- Worked alongside Ms Mairs and gained not only a professional insight into the centre but also a personal reflection on the inner workings of this incredible centre.
IGA Sales Assistant
IGA DALKIETH
01.2022 - 11.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Provided assistance to customers with product selection queries.
- Processed cash, credit, debit, and check payments accurately and efficiently.
- Processed transactions accurately while maintaining a high level of customer service.
- Maintained cleanliness of checkout area and ensured it was well stocked at all times.
- Ensured that all promotional materials were properly displayed at checkout counters.
Checkout Operator
VBurger Bar
01.2021 - 11.2022
- Worked flexible schedule and extra shifts to meet business needs.
- Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
- Actively listened to customer needs, recommending appropriate products or services when necessary.
Lavan Legal Internship
Derek La Ferla
11.2021 - 12.2021
- Supported staff members in their daily tasks through assisting with several admin duties, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Conducted research on ASX300 companies and prepared reports and presentations on each individual company
- Analyzed statistical data to identify trends
- Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
- Managed conference room bookings and coordinated catering services as needed.
- Compiled data into spreadsheets for analysis or reporting purposes.
- Attended multiple court hearings
Education
Bachelor of Science - Bachelor of Psychology And Marketing
University of New South Whales
12-2027
High School Diploma -
St Hildas Anglican School For Girls
St' Hildas Anglican Mosman Park, Western Australia12-2023
Skills
- Customer Service
- Customer Care
- Interpersonal Skills
- Effective Communication
- Attention to Detail
- Leadership
- Ethics and professionalism
- Working under pressure
Affiliations
- I am a well-rounded individual who is involved in many different areas.
- competed in state cross country competitions
- trained and competed for rhythmic gymnastics australia in various state and national competitions
Languages
English
Native/ Bilingual
Indonesian
Native/ Bilingual
Accomplishments
- Bronze and Silver Medalist in state Rhythmic Gymnastics in Western Australia
- Competed for state cross country races in Western Australia
- choreographed and organized the interschool dance number and finished in first place.
- choreographed under 12s song and dance category finishing first place
Timeline
Zara Bondi, Sales Assistant
Zara Sydney
10.2024 - Current
Clinical Shadower at Esus Centre
Kerry Mairs
08.2024 - 08.2024
IGA Sales Assistant
IGA DALKIETH
01.2022 - 11.2023
Lavan Legal Internship
Derek La Ferla
11.2021 - 12.2021
Checkout Operator
VBurger Bar
01.2021 - 11.2022
Bachelor of Science - Bachelor of Psychology And Marketing
University of New South Whales
High School Diploma -
St Hildas Anglican School For Girls
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