Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caitlin Beer

Charlestown,NSW

Summary

A hardworking and passionate young worker with strong organizational skills eager to secure an entry-level position and build a career.

Overview

5
5
years of professional experience

Work History

Team Member

Bunnings
01.2022 - 04.2024
  • Collaborated with team members to address visitor concerns promptly and effectively.
  • Resolved customer inquiries with clear communication and comprehensive knowledge of venue operations.
  • Assisted customers in finding their desired destination within the facility for a seamless experience.
  • Supported marketing efforts by distributing promotional materials to interested customers contributing to increased awareness of events and offerings within the facility.
  • Managed incoming phone calls, efficiently directing callers to appropriate departments or personnel.
  • Provided exceptional service through friendly demeanour, attentive listening, and prompt assistance to all guests.


Shift Supervisor

Bakers Delight
10.2019 - 11.2021
  • Increased sales by building strong customer relationships.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Remained calm and poised in a high-stress environment to promote service to customers and staff.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Met and exceeded sales targets consistently, contributing to overall team success.
  • Kept up-to-date records of daily sales activities, monitoring progress towards goals.

Education

Preliminary HSC

Hunter School of Performing Arts
Broadmeadow, NSW
11.2022

Skills

  • Customer Service
  • Problem-Solving
  • Strong & clear communication
  • Attention to detail
  • Computer Skills
  • Product Knowledge

Timeline

Team Member

Bunnings
01.2022 - 04.2024

Shift Supervisor

Bakers Delight
10.2019 - 11.2021

Preliminary HSC

Hunter School of Performing Arts
Caitlin Beer