Caitlin Bell

Enhanced health and safety programs by creating new training documents and assessments for new machinery or new department roles.

Created and maintained register for safety training for staff across multiple offices and production sites.

Assisting Quality Assurance with looking over paperwork filled out by production teams picking out pieces that were incorrect or incomplete to be fixed before filing and archiving

Assisting Human Resources and Quality Assurance with filing and archiving important documents including maintaining a register that identifies documents within the filing system.

Assisting warehouse department with receiving goods, reciepting goods, invoicing goods, organising tra sport of goods to other work areas, communicating with other departments for material orders.

Creating and maintaining mutiple excel spreadsheets mainly focusing on the health and safety of the production site including a register of all safety signage, machinery, processes, health and safety regulations.

Using provided PPE to use overhead cranes to move large (300kg) tubs into cooking and cooling tanks for bulk sous vide cooking

Loading and unloading pallets

Assisting other departments with packaging, pallet packing, cooking, transporting of trolleys using electric and manual pallet jacks.

• Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
• Used boning knife, skewers and twine to shape, lace, and tie roasts.
• Verified proper inventory levels, product quality, and freshness to prevent sale of spoiled products.
• Maintained and stocked display cases by transporting wrapped products from work area or cooler to display cases.

Deep cleaning of store front, walk in refrigerator, stock rooms, staff rooms and meat processing areas to maintain health and safety at all time

Producing small goods like beef Jerky, cacciatore, sausages, square sausage, sausage rolls.

Customer service assisting customers and sales of meat products, rubs marinade and sauces to compliment meat customers are purchasing, making custom recipe based products to suit customers allergen requirements

Online shopping assistant, collecting items for each delivery or pick up order, carefully packing items and thinking like a customer to endure the quality of my services.

Calling customers when items were out of stock to confirm replacements or carefully selecting replacements with what the store provides.

Customer assistance and POS sales, working checkouts and selling restricted items like cigarettes and lotto.

Carefully packing customers items as I scan through checkouts at a fast pace to ensure all customers are coming through the checkout at a reasonable pace.

Stocking meat department with packaged items.

Packing meats to be displayed on shelves for customers to buy

Taking special orders for customers during festive seasons, communicating orders with other staff so all orders are efficiently taken care of no matter who is on duty.

• Mentored junior team members in best practices for troubleshooting and customer service, enhancing overall team performance in providing top-notch support services.
• Conducted regular quality reviews of support interactions, ensuring consistent delivery of exceptional service to customers.
• Worked closely with quality assurance team to review and analyze support interactions, identifying opportunities for further improvement of service delivery.
• Coordinated logistics support, ensuring timely delivery of critical supplies and services to the vessel.
• Streamlined service delivery for better efficiency with thorough monitoring and evaluation of support plans.
• Provided ongoing support to clients after-sales, ensuring their satisfaction with purchased fire equipment products and services.
• Improved overall client experience by implementing a streamlined intake process that facilitated efficient service delivery from initial consultation to follow-up support.
• Delivered exceptional customer service by maintaining regular communication with clients throughout the support process.

Customer assistance and POS.

Working checkouts and assisting with customer enquiries, helping elderly or disabled customers complete their shopping.

Customer carefully packing Customer shopping and scanning items at a fast pace to ensure lines moving at a acceptable pace.

Supervising self serve areas and assisting customers whenever needed

General cleaning to maintain and nice clean working environment

Cashing out tills at the end of day handling large quantities of money, recording data on the tills to outline sales and profits and sending that information to the cash office.

Scheduling staff breaks for shifts

Finding covers for last minute callouts to maintain a full roster for the next morning

Stocking drink and candy displays