Caitlin Berry
Summary
Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.
Overview
7
7
years of professional experience
Work History
Supervisor
The Butcher's Secret
04.2020 - Current
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Increased sales performance through effective upselling techniques and staff training initiatives.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
- Completed cash and credit card transactions accurately using POS software.
Supervisor
Woolworths Supermarket
04.2019 - 04.2020
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Completed cash and credit card transactions accurately using POS software.
Dishwasher
Paradise Hotel
02.2018 - 04.2019
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
- Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
- Maintained a safe working environment by properly using and storing cleaning chemicals according to safety guidelines.
- Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Streamlined dishwashing processes by prioritizing incoming dirty dishes based on usage needs of the kitchen staff.
- Demonstrated flexibility in adjusting work schedule to accommodate fluctuating business demands during peak dining hours or special events.
Student Carer
Regis Aged Care
07.2017 - 07.2017
- Enhanced quality of life for clients through personalized care plans tailored to individual needs.
- Maintained accurate records of patient care, documenting progress and any changes in condition.
- Provided emotional support to patients and their families, fostering strong relationships built on trust and empathy.
- Assisted patients with daily living activities, promoting independence and dignity.
- Delivered personal hygiene assistance including bathing grooming dressing feeding toileting all while maintaining client privacy respect
Education
Certificate III in Individual Support - Aged Care Support
TAFE SA - Adelaide College of The Arts
Adelaide, SA12.2017
Skills
- Staff Management
- Complex Problem-Solving
- Priority Management
- Active Listening
- Team Building
- Effective Communication
- Critical Thinking
- Quality Control
- Conflict Resolution
- Customer Service
- Task Prioritization
- Time Management
Timeline
Supervisor
The Butcher's Secret
04.2020 - Current
Supervisor
Woolworths Supermarket
04.2019 - 04.2020
Dishwasher
Paradise Hotel
02.2018 - 04.2019
Student Carer
Regis Aged Care
07.2017 - 07.2017
Certificate III in Individual Support - Aged Care Support
TAFE SA - Adelaide College of The Arts
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