Caitlin Borg
Ropes Crossing,NSW
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Administration Manager
Eureka Learning Centre
09.2018 - 12.2019
- Managed budgets and financial reporting, enabling effective allocation of resources and timely identification of potential cost savings.
- Promoted a positive workplace culture by addressing employee concerns promptly and implementing initiatives aimed at boosting morale and job satisfaction.
- Built and managed processes for tracking and monitoring department performance.
- Greeted visitors, employees and clients politely and professionally for excellent reception service.
- Going above and beyond work expectations of ordinary hours, working on weekends and nights to make sure the business ran effectively and smoothly as possible.
- Oversaw facilities management tasks such as maintenance requests and space planning initiatives to create a conducive work environment for employees.
- Learned and applied preferred systems for scheduling, purchasing, and problem-solving.
- Organized and updated databases, records and other information resources.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Completed bi-weekly payroll for 5 employees and 23 contractors.
- Updated reports, managed accounts, and generated reports for company database.
- Met department budgets by monitoring and reporting on office expenses.
- Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Learned and adapted quickly to new technology and software applications.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Cultivated interpersonal skills by building positive relationships with others.
- Generated receipts from payments and invoices.
Administrative Assistant
Independent Motor Auctions
01.2017 - 12.2017
- Create payments and bank cheque's as well as distributing money into the business bank.
- Organizing and filing documents.
- Answering all phone calls and emails and forwarded if necessary to the relevant person.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Help update the company's online auction data base.
- Payroll for business executives and employers.
- Organize and help prepare documents.
- Taking eftpos payments, online payments and generating receipts.
Business Administration Trainee
Migration Institute Of Australia
06.2015 - 04.2016
- Organized schedules, meetings and helped set up for in house events.
- Work effectively with diversity
- Create electronic presentations and design/ produced text documents.
- Deliver and monitor a high customer service.
- Developed keyboarding speed and accuracy.
- Contribute to health and safety of self and others.
- Organized workplace information
Education
Diploma - Paralegal Studies
University of New England
Armidale, NSW Online Campus06.2024
Certificate III - Business Administration
Migration Institute of Australia
SydneyNo Degree - Completed Year 10
St Marks Catholic College
Stanhope Gardens, NSWSkills
- Negotiation
- Workflow Planning
- Budgeting and financial management
- Document Review
- Scheduling
- Office Management
- Relationship Building
- Payroll and budgeting
- Analytical Thinking
- Attention to Detail
- Time Management
- Scheduling and calendar management
Timeline
Administration Manager
Eureka Learning Centre
09.2018 - 12.2019
Administrative Assistant
Independent Motor Auctions
01.2017 - 12.2017
Business Administration Trainee
Migration Institute Of Australia
06.2015 - 04.2016
Diploma - Paralegal Studies
University of New England
Certificate III - Business Administration
Migration Institute of Australia
No Degree - Completed Year 10
St Marks Catholic College
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