Caitlin Brunton
Summary
Experienced operations leader with expertise in process improvement and stakeholder Management. A dedicated professional with extensive experience in leading teams and managing large-scale operations in fast-paced environments. Proven track record of driving process improvements, streamlining workflows and delivering strategic outcomes. Adept at building strong stakeholder relationships, managing competing priorities, and aligning operational objectives with organisational goals. Committed to fostering a positive workplace culture and contributing to organisational transformation.
Overview
8
8
years of professional experience
Work History
APS 6 Team Leader
Australian Electoral Commission
3 2024 - Current
- Responsible for delivering the election in the division of Melbourne, including materials, logistics staffing and ballot papers
- Monitoring budget, tracking task and project progress
- Providing assurance and managing risk across multiple projects at a time
- Liasing with state office and national office as required as well as between divisions to share/allocate resources
- Manage external communication with stakeholders including councils and premises providers for electoral purposes
- Overseeing the procurement of premises, including completing the preparation for the CBD voting services strategy
- Including managing staffing levels, performance management and staff well-being.
EL 1 Assistant Director - Operations
Australian Electoral Commission
09.2023 - 11.2023
- Managed two out-posted centres through a referendum, directly responsible for 8 divisional teams across the two sites
- This required having oversite of all referendum processes including staffing, recruitment, training, premises, financial management, logistics, and counting of ballot papers
- Worked with teams across the organisation to perform a range of processes
- Provided guidance to team leaders on processes under tight guidelines to meet organisational goals
- I managed and monitored progress using many different data sources from across the agency
- All projects were delivered on time as prescribed by national office timeline
- Quickly developed a strong and productive relationship with divisional leadership teams
- Able to give strong direction whilst maintaining a professional and friendly relationship with staff
- Gathered data from the divisional network and provided assurance to senior executive staff in line with organisational targets.
APS 6 Workforce Project Manager
Australian Electoral Commission
01.2021 - 01.2024
- Manage the Staffing Support Unit in Victoria
- Responsible for overseeing the sourcing, onboarding, and training of polling day staff
- Producing daily reports to executives to inform the progress of recruitment
- Interviewed and sourced facilitators responsible for training polling staff
- Monitor spending and facilitated staff reimbursement processes for labour hire staff
- Managed performance issues with staff and facilitated offboarding process at the end of the project
- Engaged with Labour Hire providers to create good working relationships which contributed to excellent project outcomes
- Part of this was ensuring that all polling places and divisional offices and warehouses were sufficiently staffed during the federal election
- Managed various projects at a time, all in various stages
- Successfully met deadlines in accordance with the writ-to-writ timetable
- Also adhered to all AEC business processes and policies to ensure successful completion of staffing projects
- Created a good team environment that encouraged open communication with both formal and informal opportunities for discussion
- Communicated with influence with internal and external stakeholders
- Facilitated the “Train-the Facilitator” training sessions.
APS 5 Senior Project Officer
Australian Bureau of Statistics
01.2020 - 01.2021
- Facilitating the engagement and enumeration of people experiencing homelessness in 2021 Census
- Managed office and field logistics
- Provided materials for training and field work across a geographically dispersed workforce
- Managed competing priorities of staff onboarding with external labour hire provider Adecco
- Also managed data processing and logistics
- Communicated effectively using different methods; this included conducting virtual field training as well as providing ad hoc instructions or advice over the phone
- I provided verbal and written updates to my supervisor on progress
- Set up and attended meetings within the homelessness sector
- Provided information as required and presented on the homelessness strategies within the Census program
- Quickly learned new systems and then trained other staff on these systems such as E-Recruit, Microsoft Teams, Zoom, SafeZone and Stakeholder Management System.
APS 4 Project Officer
Australian Bureau of Statistics
01.2017 - 01.2020
- Facilitating enumeration of Special Social Surveys including National Health Survey, National Aboriginal and Torres Strait Islander Health Survey, Personal Safety Survey, and the Longitudinal Study of Australian Children
- Prioritised safety of field staff at all times
- Managed staff with competing workloads across different surveys
- Monitored work progress, performance and advising staff of operational procedures
- Met tight deadlines and priorities tasks under pressure
- Trained staff in new surveys including survey procedures and systems
- Guided staff over the phone, who worked remotely across the country and were often in the field
- Often provided additional resources to a remote workforce via email or mail
- Organised staff travel, including remote travel and ensure all safety protocols were followed including organising 4WD training and first aid training.
Assistant director – operations
Caitlin Brunton
- Experienced operations leader with expertise in process improvement and stakeholder Management
- A dedicated professional with extensive experience in leading teams and managing large-scale operations in fast-paced environments
- Proven track record of driving process improvements, streamlining workflows and delivering strategic outcomes
- Adept at building strong stakeholder relationships, managing competing priorities, and aligning operational objectives with organisational goals
- Committed to fostering a positive workplace culture and contributing to organisational transformation.
Education
Master of Public Health - Women’s health, epidemiology and biostatistics
University of Melbourne
Bachelor of Biomedical Science - Pathology and immunology
Monash University
Professional Development
- Operational Leadership Program, Australian Electoral Commission, 2024
- National Trainer Pool, Australian Electoral Commission, 2024
- Leadership Training, Australian Bureau of Statistics, 2019
Timeline
EL 1 Assistant Director - Operations
Australian Electoral Commission
09.2023 - 11.2023
APS 6 Workforce Project Manager
Australian Electoral Commission
01.2021 - 01.2024
APS 5 Senior Project Officer
Australian Bureau of Statistics
01.2020 - 01.2021
APS 4 Project Officer
Australian Bureau of Statistics
01.2017 - 01.2020
APS 6 Team Leader
Australian Electoral Commission
3 2024 - Current
Assistant director – operations
Caitlin Brunton
Master of Public Health - Women’s health, epidemiology and biostatistics
University of Melbourne
Bachelor of Biomedical Science - Pathology and immunology
Monash University
Similar Profiles
Paul Pathet MadhieuPaul Pathet Madhieu
Election official at Victorian Electoral Commission/Australian Electoral Commission (VEC/AEC)Election official at Victorian Electoral Commission/Australian Electoral Commission (VEC/AEC)
Emily KellyEmily Kelly
Temporary OPC Electoral Assistant at Australian Electoral Commission (AEC)Temporary OPC Electoral Assistant at Australian Electoral Commission (AEC)
Lachie MooreLachie Moore
Co-chair, Young People Engagement Working group at Australian Electoral CommissionCo-chair, Young People Engagement Working group at Australian Electoral Commission
Nikki MariniNikki Marini
Polling Officer at Australian Electoral CommissionPolling Officer at Australian Electoral Commission
Tabitha RossTabitha Ross
APS 6 TEAM LEADER, CAS FRONTLINE OPERATIONS at ATOAPS 6 TEAM LEADER, CAS FRONTLINE OPERATIONS at ATO