Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Certification
Timeline
Generic

Caitlin Buchanan

Giralang,ACT

Summary

Motivated and reliable customer service professional seeking full time/permanent employment. Successful at building positive relationships, working effectively as a team, and achieving targets in a fast paced environment. Adaptable, responsible, eager to further my learning and customer focused above all.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Labourer / truck driver

TERRA MATER GROUP
01.2024 - 07.2025
  • Adhered to work health and safety procedures to promote site safety.
  • Executed manual tasks in compliance with safety protocols.
  • Completed pre-start inspections on trucks to ensure operational readiness.
  • Operated trucks for transport of goods and materials efficiently.
  • Interpreted location and road maps for effective route planning.
  • Picked up goods, verified loads, and delivered according to instructions.
  • Loaded and unloaded cargo while maintaining safety standards.
  • Verified and completed paperwork related to deliveries.

BAR ATTENDANT

Northam Hotel
Northam
05.2023 - 05.2023
  • Operated cash registers to process transactions efficiently.
  • Took food orders and delivered meals promptly.
  • Completed opening and closing procedures for venue operations.
  • Stocked and replenished supplies and products to maintain inventory levels.
  • Cleaned and organized venue to ensure a welcoming environment.
  • Processed TAB payouts accurately to manage funds responsibly.

PROFESSIONAL BODY PIERCING

Hairhouse Warehouse
01.2021 - 01.2023
  • Ensured infection prevention and control for skin penetration treatments.
  • Provided specialist body piercings with a focus on safety and quality.
  • Advised clients on body piercing techniques and aftercare procedures.
  • Operated autoclave for effective sterilization of instruments.
  • Stocked and replenished all products, including jewellery, to maintain inventory levels.
  • Completed all orders efficiently to enhance customer satisfaction.
  • Maintained high personal hygiene standards consistently in all interactions.
  • Demonstrated strong ability to work under pressure while valuing social and cultural diversity.

BAR/POKIE ATTENDANT

Eastlake Football club
Canberra
01.2020 - 01.2021
  • Operated cash registers to facilitate efficient transactions.
  • Stocked and replenished supplies to maintain product availability.
  • Cleaned and organized venue to ensure a welcoming environment.
  • Processed pokie payouts and TAB operations accurately.
  • Completed all sales transactions with attention to detail.
  • Executed opening and closing procedures in compliance with standards.
  • Assisted at multiple East Lake venues, adapting to diverse operational needs.

BONING ROOM CLEANER

Gundagai Abattoirs
01.2018 - 12.2018
  • Utilized high-pressure hoses for effective cleaning operations.
  • Handled dangerous and corrosive chemicals safely to maintain compliance.
  • Operated around belts and machinery, ensuring safety protocols were followed.
  • Performed thorough cleaning of all amenities to uphold cleanliness standards.

BAR ATTENDANT

Woolpack hotel Tumut / Royal Hotel Adelong
01.2016 - 01.2018
  • Operated cash registers to process all transactions accurately.
  • Stocked and replenished products and supplies to maintain inventory levels.
  • Cleaned and organized venue to ensure a welcoming environment.
  • Managed pokie machine payouts and TAB transactions efficiently.
  • Completed all sales transactions in accordance with company policies.
  • Executed opening and closing procedures for the venue diligently.

BAR ATTENDANT

Star Hotel gundagai
01.2014 - 01.2016
  • Operated cash registers, ensuring accurate transactions and customer satisfaction.
  • Stocked and replenished all products and supplies to maintain inventory levels.
  • Cleaned and organized venue, enhancing overall presentation and hygiene standards.
  • Managed pokie machine payouts, adhering to compliance regulations.
  • Completed all sales transactions efficiently to meet daily goals.
  • Executed opening and closing procedures of venue to ensure operational readiness.
  • Assisted in bottle shop operations for takeaway alcohol sales, increasing revenue opportunities.

Education

Completed year 10 -

Esperance Senior High School
Esperance, W.A

Skills

  • Customer service expertise
  • Inventory management
  • Organizational multitasking
  • Time management
  • Written communication
  • Verbal communication
  • Critical thinking
  • Problem solving
  • Food safety
  • Cash handling
  • Venue operations

Hobbies and Interests

Enjoy camping, fishing and outdoors

Certification

  • RSA
  • RCG
  • Food Handling Certificate
  • MLPLCA001 : manage legislative responsibilities for the sale, supply and service of liqour
  • White Card
  • Asbestos Awareness
  • Silica awareness
  • Forklift Ticket
  • Roller Ticket
  • Heavy Rigid Drivers Licence
  • Traffic Control Ticket: TCR/IMP

Timeline

Labourer / truck driver

TERRA MATER GROUP
01.2024 - 07.2025

BAR ATTENDANT

Northam Hotel
05.2023 - 05.2023

PROFESSIONAL BODY PIERCING

Hairhouse Warehouse
01.2021 - 01.2023

BAR/POKIE ATTENDANT

Eastlake Football club
01.2020 - 01.2021

BONING ROOM CLEANER

Gundagai Abattoirs
01.2018 - 12.2018

BAR ATTENDANT

Woolpack hotel Tumut / Royal Hotel Adelong
01.2016 - 01.2018

BAR ATTENDANT

Star Hotel gundagai
01.2014 - 01.2016

Completed year 10 -

Esperance Senior High School

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Caitlin Buchanan