Caitlin Cowan
Wodonga,VIC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Wait Staff Member
Clubhouse Bar and Bistro
Wodonga , VIC
2024.03 - Current
- Took beverage orders from patrons and served drinks promptly.
- Maintained cleanliness of work area throughout shift by wiping down surfaces, emptying garbage cans.
- Replenished condiments, utensils, napkins, straws as necessary throughout shift.
- Demonstrated knowledge of menu items including ingredients and preparation methods for each dish offered on menu.
- Processed payments accurately using cash registers or point-of-sale systems.
- Delivered food items to customers at their tables in a friendly, courteous manner.
- Prepared tables by setting up linens, silverware and glassware.
- Resolved customer complaints in a professional manner in order to maintain a positive atmosphere.
Sales Assistant
Bing Lee
Wodonga , VIC
2020.10 - Current
- Greeted customers and provided assistance with product selection.
- Assisted in creating displays to promote products.
- Replenished merchandise on shelves as needed throughout the day.
- Ensured compliance with company policies and procedures at all times.
- Managed cash register transactions accurately and efficiently.
- Assisted customers with returns, exchanges and refunds.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
Education
High School Diploma -
Catholic College Wodonga
Wodonga2020-11
Skills
- POS System Operation
- Salesmanship
- Handling Complaints
- Guest Engagement
- Liquor, wine, and food service
- Staff Management
- Training and mentoring
Certification
- RSA Both NSW and VIC
- WWCC
- VIC Drivers License
- Chem Card
- White Card
References
Stephen Grimmer Andrew Lee
Bing Lee Wodonga Bing Lee Albury
Floor Manager Manager
0418401516 0421736068
Stephen.Grimmer@binglee.com.au Andrew@zogon.com.au
Timeline
Wait Staff Member
Clubhouse Bar and Bistro
2024.03 - Current
Sales Assistant
Bing Lee
2020.10 - Current
High School Diploma -
Catholic College Wodonga
- RSA Both NSW and VIC
- WWCC
- VIC Drivers License
- Chem Card
- White Card
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