Caitlin Elkerton
Blackmans Bay,TAS
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Barista
VET Coffee Shop
03.2023 - 11.2023
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Cleaned counters, machines, utensils, and seating areas daily.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Education
TCE -
The Friends' School
North Hobart, TAS12.2024
VET Certificate II in Cookery - Hospitality
The Friends' School
North Hobart, TAS11.2023
Skills
- Coffee Expertise
- Up-Selling
- Ordering Procedures
- Espresso Machine Operation
- POS Systems
- Beverage Preparation
- Safe Food Handling
- Hospitality Service Expertise
- Cooking
- POS System Operation
Certification
Responsible Service of Alcohol
First Aid Training
References
Sue Walker
VET Cookery Teacher at The Friends' School
Email: suzanne.walker@friends.tas.edu.au
Karina Churchill
English Teacher at The Friends' School
Email: karina.churchill@friends.tas.edu.au
Timeline
Barista
VET Coffee Shop
03.2023 - 11.2023
TCE -
The Friends' School
VET Certificate II in Cookery - Hospitality
The Friends' School
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