Caitlin Fleming
Gwandalan ,Nsw
Summary
Proactive and adaptable, excelled in fast-paced environments at Belmont 16s Sailing Club and McDonald's, demonstrating exceptional teamwork, customer service, and problem-solving skills. Achieved significant improvements in customer satisfaction and operational efficiency through effective communication and a positive attitude.
Overview
11
11
years of professional experience
1
1
Certification
Work History
All Rounder
Belmont 16s Sailing Club
04.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
- Passionate about learning and committed to continual improvement.
- Worked well in a team setting, providing support and guidance.
Customer Service Cashier
Mcdonalds
04.2014 - 10.2020
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints and maintained clean and tidy checkout area.
Education
Lake Munmorah High School
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Flexible and Adaptable
- Multitasking Abilities
- Calm Under Pressure
- Decision-Making
- Problem Resolution
Certification
McDonald’s SIR30216 Certificate 3 in retail- 2019
Timeline
All Rounder
Belmont 16s Sailing Club
04.2021 - Current
Customer Service Cashier
Mcdonalds
04.2014 - 10.2020
Lake Munmorah High School
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