Caitlin Greaves
Baldivis,WA
Summary
Accomplished Team Leader with a proven track record at Symbion, enhancing team productivity through effective supervision, problem-solving, and lean manufacturing techniques. Excelled in fostering teamwork and collaboration, mentoring staff, and streamlining operations to exceed quality standards. Skilled in performance improvement and safety processes, demonstrating a commitment to excellence and a results-driven approach. Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
7
7
years of professional experience
Work History
Team Leader
Symbion
11.2020 - Current
- Supervised over 30 team members across 6 departments to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Promoted high standards through personal example to help each member understand expected behaviors and standards.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored and guided employees to foster proper completion of assigned duties.
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
- Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Established clear communication channels that ensured the timely exchange of information between team members and stakeholders.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Observed packing operations to verify conformance to specifications.
- Picking and Packing
- Sorting thousands of paperwork
- Finding errors and correcting them
- Replenishing shelves
- Using an RF
Bakery Team Member
Coles
02.2017 - 07.2020
- Maintained a clean and organized work environment, ensuring compliance with food safety standards.
- Supported increased customer loyalty through friendly interactions and personalized service experiences.
- Bolstered workplace morale by fostering a positive team dynamic among fellow staff members within the bakery department.
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
- Handled cash register transactions efficiently and accurately while maintaining strict adherence to company policies.
- Demonstrated excellent time management skills, consistently meeting production deadlines and order fulfillments.
- Stayed current on industry trends and new recipes ideas, allowing the bakery operation to stay competitive within the market.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
Education
Certificate 3 - Baking And Pastry Arts
Gosnell College
Gosnells, WA02.2019
Skills
- People Management
- Staff Training
- Work Planning and Prioritization
- Coaching and Mentoring
- Performance Improvement
- Analytical Thinking
- Leading Team Meetings
- Safety processes and procedures
- Shift Scheduling
- Performance Evaluations
- SMART goals
- Overtime Management
- SOP Adherence
- Lean Manufacturing
Reading
I enjoy keeping to myself when I'm at home while diving into the world of words. A different world that turns my brain off after work.
Timeline
Team Leader
Symbion
11.2020 - Current
Bakery Team Member
Coles
02.2017 - 07.2020
Certificate 3 - Baking And Pastry Arts
Gosnell College
Similar Profiles
Yeshey LhamoYeshey Lhamo
Warehouse / Stores Person at SymbionWarehouse / Stores Person at Symbion
Jo-Anne PrinceJo-Anne Prince
Warehouse Order Picker at SymbionWarehouse Order Picker at Symbion
Hau DinhHau Dinh
Warehouse Worker at SymbionWarehouse Worker at Symbion