Caitlin Kidd
Gold Coast,QLD
Summary
Current educator at PCYC, an inclusion-based service. Experienced in emotional regulation, behaviour management, and conflict resolution. My goal is to promote a safe and supportive learning environment. I am passionate about building relationships with students and catering to their needs.
Overview
4
4
years of professional experience
Work History
Educator
PCYC
10.2024 - Current
- Building relationships with parents & students
- Implemented behaviour management techniques that managed poor behaviours in the classroom.
- Adapted to the needs of inclusion students to effectively manage and de-escalate behaviours, emotions, and conflict between other students.
- Ensured my supervision was as optimal as possible, to maximise the safety of the students in my area.
- Preparing afternoon tea and serving to students.
- Communicating to co-workers to ensure I am in the legal ratio of 1:15 at all times.
- Supporting children in need of first aid.
- Engaging in and leading activities with children such as sport, craft, and games.
- Completing checklists to ensure the areas are safe, stocked, and up to standard.
- Filing incident reports
- Completing stories and reflections after each shift
- Completing headcounts every 30 minutes
Manager
McDonald's
12.2020 - 10.2024
- Improved safety procedures to create safe working conditions for workers.
- Trained new hires, and developed employees in different departments, taught employees how to coach and develop others.
- Frequent health and safety walk-throughs, checking if food is in date and safe to serve, ensuring utensils and environments were clean, ensuring my employees were following sanitary procedures.
- Keeping track of sales, handling tills, counting the safe and depositing money.
- Handling unhappy customers in-store and over the phone.
- Exceeding the customer service expectations, going far to ensure a good experience occurs.
- Organising stock deliveries and repair call-outs.
Education
Bachelor of Education - Education
Griffith University
QLD10-2027
Skills
- Problem-solving
- Relationship building
- Classroom management
- Conflict resolution
- Parent interaction
- Positive reinforcement
- Teaching strategies
- Student engagement
- Child development
- Behaviour management
- Documentation and reporting
Timeline
Educator
PCYC
10.2024 - Current
Manager
McDonald's
12.2020 - 10.2024
Bachelor of Education - Education
Griffith University
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