Caitlin McMorrow
Caversham,Western Australia
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Customer Serivce- Cashier
KFC
Midland
01.2021 - 12.2021
- Maintained a clean and organized workspace, promoting a welcoming environment for customers
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Processed customer orders and accurately handled payment transactions
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty
- Resolved customer complaints and maintained clean and tidy checkout area
- Developed and managed relationships with customers to increase customer loyalty.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
All-rounder
Jamaica Blue
Perth, WA
12.2023 - 05.2024
- Self-motivated, with a strong sense of personal responsibility
- Worked effectively in fast-paced environments
- Skilled at working independently and collaboratively in a team environment
- Proven ability to learn quickly and adapt to new situations
- Demonstrated respect, friendliness and willingness to help wherever needed
- Maintained a positive attitude throughout each shift, effectively navigating challenges and fostering a pleasant work environment for both staff and customers
- Provided friendly greetings upon customer entry, creating a welcoming atmosphere within the establishment from the outset of each visit
- Developed a strong understanding of restaurant layout and table numbers, enabling swift navigation and accurate delivery of items to the correct tables.
Sandwich Artist
Subway
Midland Gate Shopping Centre
05.2022 - 04.2023
- Greeted guests, promoted specials, and took orders
- Operated the cash register with accuracy, ensuring proper handling of transactions
- Kept workplace clean and organized in line with restaurant policies
- Increased speed of service through effective multitasking and time management skills
- Collaborated with team members to maintain a smooth workflow during busy hours
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
Education
Student -
Chisholm Catholic College
Bedford, WA10.2024
Skills
- Customer Service
- Cash Handling
- Customer Complaint Resolution
- Patience and composure
- Reliability and punctuality
- Problem-Solving
- Friendly, Positive Attitude
- Multitasking
- Organization and Time Management
- Dependable and Responsible
- POS System Operation
Timeline
All-rounder
Jamaica Blue
12.2023 - 05.2024
Sandwich Artist
Subway
05.2022 - 04.2023
Customer Serivce- Cashier
KFC
01.2021 - 12.2021
Student -
Chisholm Catholic College