Summary
Overview
Work History
Education
Skills
References
Timeline
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Caitlin Olsen-O’Brien

Toronto,NSW

Summary

Proven team player with a knack for maintaining cleanliness and managing time effectively, I excelled at Purple Patch Pet Parlour by enhancing pet well-being and boosting client retention. Skilled in tech applications and known for a can-do attitude, I consistently contributed to a hygienic, efficient workplace, ensuring high standards of pet grooming and customer satisfaction.

Overview

7
7
years of professional experience

Work History

Dog Grooming Assistant/ Receptionist

Purple Patch Pet Parlour
Warner’s Bay
03.2018 - Current
  • Worked collaboratively with team members to ensure efficient scheduling and smooth daily operations within the salon.
  • Maintained a safe and hygienic work environment, ensuring the well-being of both pets and staff members.
  • Enhanced overall appearance of dogs by providing regular baths, brushing, nail trimming, ear cleaning, and teeth brushing services.
  • Provided outstanding customer service by addressing any concerns or inquiries from pet owners promptly and professionally.
  • Contributed to increased client retention through personalized interactions with pet owners during appointments.
  • Ensured all tools were properly sanitized between uses to maintain strict hygiene standards required within the industry.
  • Managed inventory of grooming supplies, ordering new products as needed to maintain optimal stock levels for uninterrupted service delivery.
  • Helped create a positive work environment by actively participating in team meetings and contributing to discussions about best practices and new ideas.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.

Education

Toronto High School
Toronto, NSW

Skills

  • Cleanliness
  • Time management
  • Serving Customers
  • Tech savvy with different softwares
  • Teamwork
  • Experience in a high demand environment
  • Honest and dependable
  • Attention to detail
  • Can do attitude
  • Problem solving

References

  • Sue Davidson, Owner of Purple Patch Pet Parlour

Contact gmail: purplepatchpets@gmail.com
Contact number: 0412756341

  • Tirelle Starko, Manager at Purple Patch Pet Parlour

Contact gmail: Tirellestarko@hotmail.com

Contact number: 0421694776

Timeline

Dog Grooming Assistant/ Receptionist

Purple Patch Pet Parlour
03.2018 - Current

Toronto High School
Caitlin Olsen-O’Brien