Caitlin Olsen-O’Brien
Toronto,NSW
Summary
Proven team player with a knack for maintaining cleanliness and managing time effectively, I excelled at Purple Patch Pet Parlour by enhancing pet well-being and boosting client retention. Skilled in tech applications and known for a can-do attitude, I consistently contributed to a hygienic, efficient workplace, ensuring high standards of pet grooming and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Dog Grooming Assistant/ Receptionist
Purple Patch Pet Parlour
Warner’s Bay
03.2018 - Current
- Worked collaboratively with team members to ensure efficient scheduling and smooth daily operations within the salon.
- Maintained a safe and hygienic work environment, ensuring the well-being of both pets and staff members.
- Enhanced overall appearance of dogs by providing regular baths, brushing, nail trimming, ear cleaning, and teeth brushing services.
- Provided outstanding customer service by addressing any concerns or inquiries from pet owners promptly and professionally.
- Contributed to increased client retention through personalized interactions with pet owners during appointments.
- Ensured all tools were properly sanitized between uses to maintain strict hygiene standards required within the industry.
- Managed inventory of grooming supplies, ordering new products as needed to maintain optimal stock levels for uninterrupted service delivery.
- Helped create a positive work environment by actively participating in team meetings and contributing to discussions about best practices and new ideas.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
Education
Toronto High School
Toronto, NSWSkills
- Cleanliness
- Time management
- Serving Customers
- Tech savvy with different softwares
- Teamwork
- Experience in a high demand environment
- Honest and dependable
- Attention to detail
- Can do attitude
- Problem solving
References
- Sue Davidson, Owner of Purple Patch Pet Parlour
Contact gmail: purplepatchpets@gmail.com
Contact number: 0412756341
- Tirelle Starko, Manager at Purple Patch Pet Parlour
Contact gmail: Tirellestarko@hotmail.com
Contact number: 0421694776
Timeline
Dog Grooming Assistant/ Receptionist
Purple Patch Pet Parlour
03.2018 - Current
Toronto High School