Caitlin Pasnin

• Organized trade show attendance to maximize outreach opportunities.
• Communicated effectively with organizers to ensure seamless participation.
• Transported products to event sites for on-time setup.
• Conducted face-to-face sales, building strong customer relationships.
• Thrived in fast-paced environments, adapting quickly to changing demands.

• Provided excellent customer service to resolve customer complaints in a timely manner.
• Maintained a high level of professionalism when dealing with difficult customers.
• Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
• Answered customer inquiries via phone, email, and chat.
• Performed administrative tasks such as filing paperwork, updating databases and generating reports.
• Tracked orders from start to finish to ensure timely delivery of goods or services.
• Answered customer inquiries and provided accurate information regarding products and services.
• Developed strong relationships with customers by providing personalized assistance and support.
• Organized product shipments, ensuring timely delivery of goods.
• Maintained accurate inventory records and monitored stock levels.

• Maintained applicant tracking system records and updated candidate information as needed.
• Managed third-party vendors providing recruitment services.
• Developed and maintained relationships with hiring managers to understand their talent needs.
• Reviewed resumes, applications, and other documents submitted by applicants.
• Researched and identified potential candidates for open positions.
• Prepared offer letters for successful candidates.
• Provided guidance to new hires throughout onboarding process.
• Coordinated interviews between hiring managers and prospective employees.
• Conducted initial phone screens of potential candidates.
• Posted job openings on various job boards, social media sites, and other resources.
• Negotiated employment offers with selected candidates.

• Reviewed referral candidates and contacted qualified individuals to request applications.
• Managed full-cycle recruiting processes for managerial and executive-level vacancies.
• Reviewed employment applications to match applicants with job requirements.
• Informed applicants of duties and responsibilities, compensation and benefits.
• Explained job duties, compensation and benefits to potential candidates.
• Read, analyzed, and interpreted various internal and external documents and reports.
• Created strong relationships with clients by contacting daily

• Greeted customers, delivery persons and official representatives.
• Maintained office supply inventory and placed orders to meet demand.
• Managed office cleaning and sanitizing to comply with infection control protocols.
• Displayed professional standards at reception desk to impress visitors.
• Consulted with customers to gather and define requirements.
• Explained job duties, compensation and benefits to potential candidates.
• Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.

Responsibilities:

• Assisting customers with their enquiries
• Sales of gift vouchers
• Resolving issues with customers and shop owner
• Working within the car park assisting people with enquiries
• Rostering
• Liaising within shops and assisting them with their enquiries
• Handling cash and reconciling sales

Responsibilities:

• Sales of gift vouchers
• Resolving issues with refunds and returns
• Answered phone with positive attitude and asked questions to better understand customer needs.
• Handling of hard and soft goods
• Click n collect services
• Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
• Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.

Responsibilities:

• Assisting customers with their orders and meals
• Handling cash and reconciling sales
• Kitchen assisting
• Interacted pleasantly with customers and offered assistance to find needed items.
• Rotated stock items and ingredients to maintain freshness.
• Brewed coffee and tea for beverage area and restocked with paper goods, creamer and sugar.