CAITLIN PEARSON

• DIRECTED TRAFFIC TO AND FROM ROAD GRIDS SAFELY
• CHECKED THE COMMODITY FOR NIL TOLERANCES
• MANAGED AND ORGANISED DIFFERENT COMMODITIES IN EACH GRID
• KEPT MY DESIGNATED GRIDS FOR THE DAY CLEAN AND TIDY
• REPORTED ANY DISCREPANCIES AND ABNORMALITIES IN THE PRODUCTION PROCESS IMMEDIATELY TO SUPERVISOR
• MONITORED PRODUCT FLOW THROUGH ROAD GRID
• IMPLEMENTED HEALTH AND SAFETY AND FILLED OUT A TAKE FIVE FORM BEFORE EVERY TASK (HSE FORM)

DURING THE WEEK

• PERFORMED BOOK KEEPING AND DATA ENTRY TASK ALONG SIDE OF FINANCE MANAGER
• MANAGED THE SOCIAL MEDIA PAGES, KEPT UP TO DATE ON LATEST TRENDS
• MANAGING INVERNTORY, STOCKTAKING AND PUTTING ORDERS THROUGH
• DEVELOPING AND MANAGING FILING SYSTEM
• END OF YEAR TAX ADMINISTRATION

DURING THE WEEKENDS

• TAKING BEVERAGE ORDERS AND FOOD ORDERS AND SERVING THEM TO GUEST ON A TIMELY MANNER
• VERIFING AGE REQUIREMNTS
• KNOWING HOW TO MAKE CLAASIC DRINKS, POURING PINTS AND MAKING A RANGE OF COCKTAILS.
• PROCESSING PAYMENTS
• SETTING THE BAR AND RESTAURANT UP FOR THE DAY AND ALSO CLOSING IT DOWN AT NIGHT
• CLEANING BAR SUPPLIES
• WELCOMING AND SEATING GUESTS
• UPSELLING PRODUCTS
• COMMUNICATING WITH THE KITCHEN

• SUPPORTED AND ASSISTED THE MANAGEMENT TEAM IN THE DAY TO DAY RUNNING OF THE SHOP
• LEARNED HOW TO TAKE CARE OF STOCK MANAGEMENT, CASH UP AND THE END OF THE DAY AND AT THE START OF A NEW DAY AND ALSO HAD TO MAXIMIZE SALES OPPORTUNITIES.
• HAD TO MERCHANDISE FOR EACH SEASON ETC CHRISTMAS
• MAKE SURE ALL COMPANY POLICIES AND PROCEDURES WERE IMPLEMENTED AND ADHERED TO
• MENTORED NEWLY HIRED STAFF IN UPSELLING TECHNIQUES TO IMPROVE SALES
• COUNTED AND BALANCED REGISTERS
• DELAGATED WORK TO STAFF AND SETTING GOALS
• PRESENTED EXCELLENT CUSTOMER SERVICES ALL THE TIME
• MANAGED A TEAM OF COLLEAGUES AND LEARNED TO MEET SALES TARGETS
• PROCESSED RETURNS, EXCHANGES, REFUNDS

• GREETED GUESTS UPON ARRIVAL, PROVIDED CUSTOMER SERVICE AND CHECKED IN AND CHECKED OUT GUESTS
• PROVIDED INFORMATION ABOUT GUESTHOUSE AMENITIES,SERVICES AND SURROUNDING AREAS TO GUESTS
• PREPARED FOOD SERVICES SERVING GUESTS BREAKFAST, LUNCH
• ANSWERING PHONE CALLS AND ANSWERING GUEST QUERIES
• PREFORMED A RANGE OF ACCOMATION TASKS CLEANING ROOMS AND BATHROOMS

• ORGANISING FILES AND PRESCRIPTIONS IN DATE ORDER, HELPED PHARMACY STAFF PREPARE MEDICATIONS
• POSTING PICTURES ON SOCIAL MEDIA OF NEWEST PRODUCTS
• COMMUNICATED WITH LOCAL DOCTORS ON ADVICE ABOUT HEALTH ISSUES , DIETS AND EXERCISE
• PUTTING PRICE TAGS ON PRODUCTS ,CLEANING AND STACKING PROUDCTS ON SHELVES
• COUNTED AND BALANCED CASHIER DRAWERS
• PERFORMED FILING, COPYING, FAXING AND OTHER CLERICAL TASKS
• RECEIVED AND STORED INCOMING SUPPLIES AND INFORMED SUPERVISORS OF STOCK NEEDS AND SHORTAGES