Caitlin Scott
Perth,WA
Summary
An enthusiastic and reliable worker that takes pride in providing excellent customer service. Skilled in anticipating customer needs, addressing complaints and resolving issues in a timely manner. Maintains focus and positive attitude in stressful situations. Also possesses relevant RSA and Food Handler certifications.
Overview
5
5
years of professional experience
Work History
Retail Worker
TS Jewellery Collections
01.2019 - 09.2023
- Fulfilled all retail duties including sales, inventory management and restocking.
- Provided friendly customer service, ensuring that customer needs and preferences were met. Also, effectively communicated to diffuse difficult customer situations.
- Maintained full knowledge of product inventory and company procedures to handle customer inquiries.
- Collaborated with fellow staff members in a high-intensity environment.
- Quickly and accurately handled financial transactions of different types.
- Performed daily opening and closing procedures for the stall including setting up displays, cleaning shelves and counting money.
High School Tutoring
Self-employeed
02.2022 - 11.2022
- Provided exceptional academic support to students based on a strong knowledge of the ATAR Modern History curriculum.
- Communicated with parents or guardians to discuss student growth and plans to address their needs in the future.
- Strong interpersonal skills in working with students to help them achieve success
- Familiarity with on-the-job learning to adapt to student's weaknesses and strengths
- Collaborated with students to prepare for assignments/exams, identify lagging skills, and correct weaknesses
- Exuded patience and persistence while tutoring teenagers.
Education
Bachelor of Politics, Philosophy And Economics -
University of Western Australia
01.2025
Bachelor of Arts -
University of Western Australia
Perth, WA01.2025
High School Diploma -
Methodist Ladies' College
Claremont, WA11.2021
Skills
- Proficient Customer Service Skills
- Handling Customer Complaints and Queries
- Product and Service Sales
- Trained Grasp of Safety and Sanitation Standards
- Comfortable Working in a Team
- Able to Clean, Prepare and Maintain Workspace, Before and after Service
- Store Organization
- Excellent Communication Skills
Leadership Experience
Theatre and Film Directing (2021-)
- Leveraged communication skills and leadership skills to lead production meetings, manage rehearsals, maintain working relationships with all parties involved – actors, creative team, production team, set designers, etc
- Managed time and organized people and space
- Directed actors during rehearsals, providing feedback and suggestions for improvement or alteration as needed.
Timeline
High School Tutoring
Self-employeed
02.2022 - 11.2022
Retail Worker
TS Jewellery Collections
01.2019 - 09.2023
Bachelor of Politics, Philosophy And Economics -
University of Western Australia
Bachelor of Arts -
University of Western Australia
High School Diploma -
Methodist Ladies' College
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