Summary
Overview
Work History
Education
Skills
Community participation
Timeline
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Caitlin Seifert

Berowra,NSW

Summary

As a recent high school graduate, I am a hardworking and committed person, I believe I can become an invaluable member of your company. As a talented restaurant team member with strong background in FOH. I work great my with team members and prioritise excellent customer service moments. Versed in cleaning and sanitation, restocking and dining room management. Furthermore, I am a dedicated team player with demonstrated training and problem-solving abilities along with excellent interpersonal and time management skills. I am seeking a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

1
1
year of professional experience

Work History

Front of House Employee

Pie In The Sky Bakery
03.2023 - Current
  • Established welcoming atmosphere by greeting each guest warmly.
  • Used cash registers and credit card machines to cash out customers
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
  • Answered customers' questions, recommended items, and recorded order information.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Helped guests at tables when in need of assistance.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Waitress

Absolute Thai
11.2022 - 02.2023
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Provided recommendations on menu items and upsold food and drinks to increase sales.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.

Education

Higher School Certificate -

Mount St Benedict College
Pennant Hills, NSW
2023

Skills

  • Teamwork and Collaboration
  • Register Operations
  • Team Management
  • Product and Service Sales
  • Communication
  • Adaptive and Creative
  • Sales Expertise
  • Time Management Skills

Community participation

I am extremely involved in my local community, as a team member playing local sport. Being involved in netball, touch and tennis teams has strengthened my communication skills as well as my ability to thrive in a team environment. By supporting my team-mates and collaborating, I get the chance to practice my passions whilst growing my skills.

Timeline

Front of House Employee

Pie In The Sky Bakery
03.2023 - Current

Waitress

Absolute Thai
11.2022 - 02.2023

Higher School Certificate -

Mount St Benedict College
Caitlin Seifert