Caitlin Unsworth

Assisting managing the store within company expectations via KPIs and PnLs, Taking on leadership position in SM's absence, Creating great customer experiences, Rostering, Task management/delegation, People management/training new staff, Conflict resolution, Banking/Cash handling

Leading the store/team, Maintaining customer satisfaction, Managed store within company expectations via KPIs and PnLs, Training/Hiring new staff, Visual Merchandising, Assisting our sister store in busy periods, Rostering

Managing as my own department head, Executing customer satisfaction, Ensuring company standards are met/maintained, maintaining store's website/fullfilling online orders

Learning how to execute customer satisfaction, Assisting in the training of new staff, Maintaining store cleanliness, Handling of/preparing food, Fullfilling orders, Cash management