Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caitlyn Batchelor

Ellenbrook,Australia

Summary

Detail-orientated individual with great customer service and a desire to learn and develop new skills. I am an adaptable, positive and motivated team member with a strong work ethic and am committed to delivering a high standard of work.

Overview

20
20
years of professional experience

Work History

Packing Team

Margaret River Chocolate Company
12.2024 - Current
  • Pack confectionery items to company standards for presentation, accuracy, and labelling.
  • Meet daily packing targets as per schedules.
  • Accurately count and sort products into correct packaging formats.
  • Operate packing machinery.
  • Record production output and ensure accurate labelling and traceability.

School Based Education Support Course

North Metro Tafe, Certificate 3
07.2024 - 11.2024
  • Completed Cert 3 in School Based Education Support at North Metro Tafe, Midland.
  • Work placement completed at Malvern Springs Primary School. Kindergarten and Year 4.
  • First Aid HLTAID012 Certificate – November 2024
  • Working With Children check
  • Nationally Coordinated Criminal History Check

Customer Service Representative

Freedom Couture
11.2023 - 03.2024
  • Fulfilling and despatching customer orders via shopify and other postal services
  • Uploading and monitoring content and products online.
  • Monitoring and responding to emails and private messages via numerous social media platforms
  • Assisting with stock management/inventory control

Warehouse Assistant

Syd Hill/ Petstock
04.2022 - 11.2023
  • Office Administration - Invoicing and printing purchase orders via Pronto Software.
  • Liaising with wholesalers and retail customers.
  • Responded promptly to customer inquiries regarding order status, providing exceptional service while resolving any issues that arose.
  • Palletising.
  • Prepared orders for shipment by picking, packing, and labelling merchandise.
  • Reduced order processing time by effectively coordinating with team members to pick, pack, and ship products quickly.
  • Packaged and shipped orders accurately to promote safe and quick delivery to customers.
  • Assisted with stock takes and cycle counts to promote accurate inventory processes.
  • Assisted in receiving and stocking merchandise, ensuring optimal organization of products.

Postal Delivery Officer

Australia Post
09.2012 - 03.2020
  • Sorting of letters & parcels for delivery rounds.
  • Scanning of incoming & outgoing parcels via electronic scanners.
  • Delivery of all mail types on an electric assisted bicycle providing an efficient and interpersonal service in all kinds of weather.
  • Adhering to strict Australia Post safety procedures.
  • Assisting in preparing mail statistics among other small administrative tasks.
  • Carrying out daily safety checks on electric assisted bicycle.
  • Working within a team & autonomously.
  • Delivered parcels and letters efficiently, ensuring timely service to customers.
  • Operated delivery vehicles safely, adhering to traffic regulations and company policies.

Senior Ladies Hairdresser

Gingers Hair Studio
03.2012 - 09.2012

Senior Hairdresser

Armandos Ladies & Gents Hair Salon
07.2005 - 03.2012

Education

Governor Stirling Senior High School
Woodbridge, WA
12-2006

Certificate 3 in Hairdressing

North Metropolitan TAFE
Perth, WA
06-2010

Skills

  • Consistently dependable
  • Commitment to honesty
  • Maintains a respectful demeanour
  • Effective behaviour management
  • Student supervision
  • Attentive listener
  • Proactive self-starter
  • Positive interpersonal skills
  • Collaborative teamwork
  • Diligent and trustworthy
  • Adaptable to change
  • Intermediate Skills with Microsoft Word and Outlook

Timeline

Packing Team

Margaret River Chocolate Company
12.2024 - Current

School Based Education Support Course

North Metro Tafe, Certificate 3
07.2024 - 11.2024

Customer Service Representative

Freedom Couture
11.2023 - 03.2024

Warehouse Assistant

Syd Hill/ Petstock
04.2022 - 11.2023

Postal Delivery Officer

Australia Post
09.2012 - 03.2020

Senior Ladies Hairdresser

Gingers Hair Studio
03.2012 - 09.2012

Senior Hairdresser

Armandos Ladies & Gents Hair Salon
07.2005 - 03.2012

Governor Stirling Senior High School

Certificate 3 in Hairdressing

North Metropolitan TAFE
Caitlyn Batchelor