Caitlyn Batchelor
Ellenbrook,Australia
Summary
Detail-orientated individual with great customer service and a desire to learn and develop new skills. I am an adaptable, positive and motivated team member with a strong work ethic and am committed to delivering a high standard of work.
Overview
20
20
years of professional experience
Work History
Packing Team
Margaret River Chocolate Company
12.2024 - Current
- Pack confectionery items to company standards for presentation, accuracy, and labelling.
- Meet daily packing targets as per schedules.
- Accurately count and sort products into correct packaging formats.
- Operate packing machinery.
- Record production output and ensure accurate labelling and traceability.
School Based Education Support Course
North Metro Tafe, Certificate 3
07.2024 - 11.2024
- Completed Cert 3 in School Based Education Support at North Metro Tafe, Midland.
- Work placement completed at Malvern Springs Primary School. Kindergarten and Year 4.
- First Aid HLTAID012 Certificate – November 2024
- Working With Children check
- Nationally Coordinated Criminal History Check
Customer Service Representative
Freedom Couture
11.2023 - 03.2024
- Fulfilling and despatching customer orders via shopify and other postal services
- Uploading and monitoring content and products online.
- Monitoring and responding to emails and private messages via numerous social media platforms
- Assisting with stock management/inventory control
Warehouse Assistant
Syd Hill/ Petstock
04.2022 - 11.2023
- Office Administration - Invoicing and printing purchase orders via Pronto Software.
- Liaising with wholesalers and retail customers.
- Responded promptly to customer inquiries regarding order status, providing exceptional service while resolving any issues that arose.
- Palletising.
- Prepared orders for shipment by picking, packing, and labelling merchandise.
- Reduced order processing time by effectively coordinating with team members to pick, pack, and ship products quickly.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Assisted in receiving and stocking merchandise, ensuring optimal organization of products.
Postal Delivery Officer
Australia Post
09.2012 - 03.2020
- Sorting of letters & parcels for delivery rounds.
- Scanning of incoming & outgoing parcels via electronic scanners.
- Delivery of all mail types on an electric assisted bicycle providing an efficient and interpersonal service in all kinds of weather.
- Adhering to strict Australia Post safety procedures.
- Assisting in preparing mail statistics among other small administrative tasks.
- Carrying out daily safety checks on electric assisted bicycle.
- Working within a team & autonomously.
- Delivered parcels and letters efficiently, ensuring timely service to customers.
- Operated delivery vehicles safely, adhering to traffic regulations and company policies.
Senior Ladies Hairdresser
Gingers Hair Studio
03.2012 - 09.2012
Senior Hairdresser
Armandos Ladies & Gents Hair Salon
07.2005 - 03.2012
Education
Governor Stirling Senior High School
Woodbridge, WA12-2006
Certificate 3 in Hairdressing
North Metropolitan TAFE
Perth, WA06-2010
Skills
- Consistently dependable
- Commitment to honesty
- Maintains a respectful demeanour
- Effective behaviour management
- Student supervision
- Attentive listener
- Proactive self-starter
- Positive interpersonal skills
- Collaborative teamwork
- Diligent and trustworthy
- Adaptable to change
- Intermediate Skills with Microsoft Word and Outlook
Timeline
Packing Team
Margaret River Chocolate Company
12.2024 - Current
School Based Education Support Course
North Metro Tafe, Certificate 3
07.2024 - 11.2024
Customer Service Representative
Freedom Couture
11.2023 - 03.2024
Warehouse Assistant
Syd Hill/ Petstock
04.2022 - 11.2023
Postal Delivery Officer
Australia Post
09.2012 - 03.2020
Senior Ladies Hairdresser
Gingers Hair Studio
03.2012 - 09.2012
Senior Hairdresser
Armandos Ladies & Gents Hair Salon
07.2005 - 03.2012
Governor Stirling Senior High School
Certificate 3 in Hairdressing
North Metropolitan TAFE