Detail-orientated individual with great customer service and a desire to learn and develop new skills. I am an adaptable, positive and motivated team member with a strong work ethic and am committed to delivering a high standard of work.
Overview
20
20
years of professional experience
Work History
Packing Team
Margaret River Chocolate Company
12.2024 - Current
Pack confectionery items to company standards for presentation, accuracy, and labelling.
Meet daily packing targets as per schedules.
Accurately count and sort products into correct packaging formats.
Operate packing machinery.
Record production output and ensure accurate labelling and traceability.
School Based Education Support Course
North Metro Tafe, Certificate 3
07.2024 - 11.2024
Completed Cert 3 in School Based Education Support at North Metro Tafe, Midland.
Work placement completed at Malvern Springs Primary School. Kindergarten and Year 4.
First Aid HLTAID012 Certificate – November 2024
Working With Children check
Nationally Coordinated Criminal History Check
Customer Service Representative
Freedom Couture
11.2023 - 03.2024
Fulfilling and despatching customer orders via shopify and other postal services
Uploading and monitoring content and products online.
Monitoring and responding to emails and private messages via numerous social media platforms
Assisting with stock management/inventory control
Warehouse Assistant
Syd Hill/ Petstock
04.2022 - 11.2023
Office Administration - Invoicing and printing purchase orders via Pronto Software.
Liaising with wholesalers and retail customers.
Responded promptly to customer inquiries regarding order status, providing exceptional service while resolving any issues that arose.
Palletising.
Prepared orders for shipment by picking, packing, and labelling merchandise.
Reduced order processing time by effectively coordinating with team members to pick, pack, and ship products quickly.
Packaged and shipped orders accurately to promote safe and quick delivery to customers.
Assisted with stock takes and cycle counts to promote accurate inventory processes.
Assisted in receiving and stocking merchandise, ensuring optimal organization of products.
Postal Delivery Officer
Australia Post
09.2012 - 03.2020
Sorting of letters & parcels for delivery rounds.
Scanning of incoming & outgoing parcels via electronic scanners.
Delivery of all mail types on an electric assisted bicycle providing an efficient and interpersonal service in all kinds of weather.
Adhering to strict Australia Post safety procedures.
Assisting in preparing mail statistics among other small administrative tasks.
Carrying out daily safety checks on electric assisted bicycle.
Working within a team & autonomously.
Delivered parcels and letters efficiently, ensuring timely service to customers.
Operated delivery vehicles safely, adhering to traffic regulations and company policies.
Senior Ladies Hairdresser
Gingers Hair Studio
03.2012 - 09.2012
Senior Hairdresser
Armandos Ladies & Gents Hair Salon
07.2005 - 03.2012
Education
Governor Stirling Senior High School
Woodbridge, WA
12-2006
Certificate 3 in Hairdressing
North Metropolitan TAFE
Perth, WA
06-2010
Skills
Consistently dependable
Commitment to honesty
Maintains a respectful demeanour
Effective behaviour management
Student supervision
Attentive listener
Proactive self-starter
Positive interpersonal skills
Collaborative teamwork
Diligent and trustworthy
Adaptable to change
Intermediate Skills with Microsoft Word and Outlook