Caitlyn Bradbury
Morayfield,QLD
Summary
Punctual and hardworking professional with excellent communication skills. Able to quickly learn and adapt to new ideas. Works well both in a team setting and independently.
Tech-savvy and efficient professional with experience in medical environments and strong administrative skills. Collaborates effectively with colleagues and maintains excellent patient relations. Excels at following procedures and independently addressing common questions and concerns.
Overview
9
9
years of professional experience
Work History
Medical Receptionist
Telegraph Road Clinic
Bracken Ridge
02.2025 - Current
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Performed bookkeeping duties, preparing and sending financial statements or bills.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Processed referrals for specialist care when requested by physicians or patients.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Greeted and checked in patients, updating patient information in computer system.
- Compiled and coded patient information or data in appropriate computer system.
Medical Receptionist
Kirwan GP Clinic
Townsville, QLD
04.2024 - 01.2025
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Maintained confidentiality of patient information according to HIPAA regulations.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Greeted and checked in patients, updating patient information in computer system.
- Processed referrals for specialist care when requested by physicians or patients.
Camp Attendant
TCLH
BRISBSANE, QLD
09.2022 - 10.2024
- Adhered to established policies related to guest services at the campsite.
- Worked efficiently and accurately to clean rooms according to mining campsite standards.
- Monitored environmental conditions in clean rooms during production runs.
- Assisted in the upkeep of camp cleanliness.
- Kitchen Hand
Milestones Early Learning
Milestones
09.2021 - 08.2022
- Halfway through cert iii
- Nappy changes, Childcare standard Covid/General cleaning, Kitchen - Opening / closing centre, Receiving kitchen and general orders, Answering phones
- Ensured proper hygiene practices among the children including hand washing before meals.
- Managed conflicts between different children while ensuring respect towards each other is maintained at all times.
- Observed child behavior to assess their needs and plan activities accordingly.
- Supervised playground activities ensuring adherence to safety rules and regulations are followed at all times.
Customer Service Representative
Bunnings Warehouse
Alice Springs - Northlakes
03.2019 - 09.2021
- Receiving stock orders, Cash handling, Answering phones, General cleaning, Work standard Covid cleaning, Banking, Cafe Trained, Hire Shop, Key Cutting, Returns
Customer Service Representative
Kmart
09.2016 - 09.2018
- Inter store transfer December 2017, Cash Handling, Packing orders
- Developed strong relationships with customers by providing personalised assistance and support.
- Maintained a high level of professionalism when dealing with difficult customers.
- Provided accurate information about products and services to customers.
Education
Year 12 Equivalent -
Pine Rivers State High
Strathpine, QLD11-2016
Skills
- Communicates clearly
- Documents relevant information
- Adaptable to changes
- Willing to learn
- Resourceful
- Logical in problem solving
- Willing to accept constructive criticism
- Ability to work on a self-directed basis
- Sound knowledge of OH & S
- Ability to utilise cost effective practise
- Computer literacy skills
- Completes tasks safely
- In a timely manner
- Ability to delegate tasks
- Educate proficiently
- Willingness to share knowledge
- Cultural Awareness
- Product Knowledge
- Dispensing knowledge
- Taking in scripts
- Money Handling
- Banking
- Patient callbacks
- Appointment Scheduling
- Medical Billing
- HIPAA Compliance
- Payment Collection
- Billing support
- Records Management
References
- Victoria Stokes, 0403 029 686
- Tyrone Kelly, 0490 836 348
- Alex Mcgaughey, 0420 250 458
References
References available upon request.
Timeline
Medical Receptionist
Telegraph Road Clinic
02.2025 - Current
Medical Receptionist
Kirwan GP Clinic
04.2024 - 01.2025
Camp Attendant
TCLH
09.2022 - 10.2024
Milestones Early Learning
Milestones
09.2021 - 08.2022
Customer Service Representative
Bunnings Warehouse
03.2019 - 09.2021
Customer Service Representative
Kmart
09.2016 - 09.2018
Year 12 Equivalent -
Pine Rivers State High
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